5 Ways CX Can Uplevel a Social Commerce Strategy for Retail

in Executive Management, Marketing, Sales & Customer Service, Webcasts / by /

Retailers have seen an immense industry change in customers’ needs. With customers wanting each experience to be catered to their own needs, it’s called for retailers to provide more personal support. That’s why conversational customer experience is so effective. Join Zendesk to hear from a panel of retail experts on 5 ways CX can up-level a social commerce strategy for retail.

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