Based on a survey of 3,466 senior leaders of global enterprises, this report unpacks the stats to give you an up-to-the-minute snapshot of how gen AI and agentic AI are helping organizations deliver highly engaging, personalized, and human-like customer experiences at scale.
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As businesses of all sizes increasingly adopt hybrid or mobile work, teams that collaborate are often distributed around town—or around the globe. Although many organizations are relying on mobile devices to improve productivity and collaboration, project management teams often must juggle a broad range of tools, apps, and online services to perform all their work […]
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Stepping into the CFO role is both exciting and daunting. The first 30 days set the tone for long-term success – but with complex entities, global operations, and fragmented AP workflows, the challenges can feel overwhelming. That’s why we created Your First 30 Days as CFO: A Tactical Playbook. Inside, you’ll learn how to:• Diagnose […]
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When asked how they were preparing for a possible recession, the #1 answer from HR leaders was a focus on initiatives to improve productivity. There’s no question that enhancing productivity is top of mind for employers, who are looking for high-impact ways to do more with less. That said, productivity is difficult to measure, making […]
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Founded in 1832 in Halifax, Nova Scotia, Scotiabank is a leading bank in Canada and a leading financial services provider in the Americas, with over 23 million customers, assets of approximately $1.1 trillion (as of October 31, 2022), and approximately 90,000 employees around the world. With employees spread across 30 countries, Scotiabank needed an employee […]
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It’s well established that when employers get employee recognition right, they tend to have more engaged employees who are less stressed and more loyal, but the HRfunction continues to bear the burden of establishing and maintaining cross functional buy-in and support for recognition initiatives, often with limited budget and technology. To help HR and business […]
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