If you work in ITOps, you know that alert noise can make or break your day. Maintaining visibility and insight into every aspect of your department is essential for success. Yet, often, those same insights that help so much can result in an abundance of unactionable alerts that reduce efficiency. This volume of alerts can bog down any team, but […]

Outages can make or break an organization. With the rate of incidents and their complexity climbing, outages are almost unavoidable for organizations, regardless of size. Statistics surrounding these outages have been at a standstill for years, but BigPanda decided to do something about that. BigPanda retained Enterprise Management Associates (EMA) to conduct research into outages, and their results were eye-opening […]

Modern IT environments generate a flood of noise. This noise slows down IT Ops’ ability to detect problems—ultimately leading to outages. AIOps platforms cut through this noise, helping operators answer the fundamental question behind preventing these outages: What changed? IT Ops teams experience thousands of changes—to infrastructure, code, apps and systems, and other elements of the IT environment—every week, all […]

Automation is a survival tactic—but there’s nothing automatic about it. Though automation is the answer to so many of IT’s most pressing challenges, it requires changes to the triad of people, processes, and technology. Because of all the operational domains automation touches, many enterprises run into barriers when it comes to its broad adoption. Automation, high-quality IT service, and DevOps […]

Did you know 40% of CIOs will lose their jobs in 5 years because they’ll have failed to deliver business outcomes? The unrelenting pressure on IT to support rapidly evolving digital transformation initiatives is at the heart of this scary number. Your IT operations team has to move faster, do more with fewer resources, and ensure agility to support the […]

If you’re in IT Ops today, you’re feeling the heat from all sides: the spotlight on your ability to digitally transform, the pressure to prevent outages, and the stress of having to do it all without more resources. The last two years have required more of IT Ops than ever before and revealed where teams are lacking. You can run […]