Based on a survey of 3,466 senior leaders of global enterprises, this report unpacks the stats to give you an up-to-the-minute snapshot of how gen AI and agentic AI are helping organizations deliver highly engaging, personalized, and human-like customer experiences at scale.
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Shift From Growth-at-All-Costs to Long-Term Profitability Today’s tech CFOs face tighter funding, lower valuations and higher pressure to stretch every dollar. In a volatile market, here’s how you can make the critical pivot from a growth-first mindset to a more long-term outlook. What’s at Stake?Investors prioritize companies with strong financial fundamentals. If you fail to […]
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By 2026, more than 80% of enterprises will use GenAI to improve ways of working. In this ebook, discover how GenAI can boost IT teams’ productivity by enabling faster issue resolution, automating repetitive tasks, and improving self-service experiences, all while reducing costs on a single AI-driven platform.
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Independent retailers are in a prime position to thrive and be more nimble than big box retail competition this coming year. In fact, our 2021 Epicor Retail Survey of independent retailers reveals 3 out of 4 retailers feel positive about the outlook for their retail business. Get the report to learn: • What independent retailers […]
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Consumer trends have led retailers to count mobile, marketing, and merchandising among their top digital business initiatives. In this eBook, you’ll learn how to navigate core channels in creating an omnichannel shopping experience to engage your customer at every step of the shopping journey.
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Customer shopping preferences have changed dramatically in recent years – and competition for consumers’ attention is fierce. Successful retailers must adjust to these changing times and shopper preferences. Read this eBook to help create the best retail shopping experience for the loyal customer.
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Are you making the most out of your customer connections? Review your marketing strategy for customer acquisition and retention and turn it into a customer engagement initiative across all communication channels.
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