CFOs were quick to cut in April to conserve cash. Now, they’re ready to get back to spending as usual—much more quickly than other leaders in their businesses. That’s the headline finding of our September 2020 survey of 120 CFOs and other business leaders. Check out our other key findings here.

Delivering on customer expectations comes from the ability to complete the perfect order: Getting the right products delivered at the best price, when and where they want. For merchants, the perfect order means accomplishing this at the optimal cost and efficiency. This white paper explores the three key components that go into building a strategy to provide seamless, omnichannel experiences […]

Inventory and warehouse management systems make physical counts faster, easier and less frequent. Download the infographic to learn how physical counts enable businesses to: • Confidently rely on a demand-based production model.• Keep less inventory on hand.• Decrease overhead costs associated with storage.

Should You Onshore or Near-shore Your Supply Chain? The coronavirus crisis has exposed the lack of visibility many organizations had into their offshore suppliers and manufacturers, leading to a call for greater supply chain resilience and traceability. This paper will cover the benefits of localizing a supply chain—in this case, to North America—major costs to consider, potential barriers to relocation […]

For most businesses, the supply chain is not only the primary cost center but one of the most challenging aspects of running a profitable operation. This ebook will examine the role of inventory management in each step of the supply chain and share best practices for how businesses can use inventory management to optimize operations.

Signs that this year’s holiday season will be different already abound. Walmart made the surprising decision to close all its stores on Thanksgiving Day the first time since the 1980s. Amidst the uncertainty, retailers still need to prepare. Download this white paper to learn the methods, strategies and tactics retailers should consider this holiday season while:• Ensuring online channels are […]

When it comes to managing a services business, few topics generate as much interest—and controversy—as the topic of Metrics. Whether the question is what to measure or how to measure it, it can be challenging to reach consensus within a single team environment, much less at departmental and organizational levels. Find out key perspectives on metrics that matter most to […]

Based on results from the thirteenth annual Professional Services Maturity™ benchmark survey, SPI Research has named the 2020 Best-of-the-Best Professional Services Organizations (PSOs). SPI’s extensive annual survey, the 2019 PS Maturity™ Benchmark, revealed top performers are far more likely to deliver projects on-time to satisfied clients than average firms. The Best-of-the-Best delivered 93.9% of their projects on time compared to […]