Based on results from the thirteenth annual Professional Services Maturity™ benchmark survey, SPI Research has named the 2020 Best-of-the-Best Professional Services Organizations (PSOs). SPI’s extensive annual survey, the 2019 PS Maturity™ Benchmark, revealed top performers are far more likely to deliver projects on-time to satisfied clients than average firms. The Best-of-the-Best delivered 93.9% of their projects on time compared to […]

When an unprecedented 10-year economic expansion came to a grinding halt in early 2020, a lot of companies were left scrambling to adjust their business processes, workforces and supply chains. Disruptive forces like trade wars, Brexit, global labor shortages and rising tariffs were already impacting multiple industries before COVID-19. Yet, it doesn’t take a global pandemic to turn a company […]

Our Summer 2020 Finance Priorities Survey is dedicated to understanding how the role of finance teams has changed since the pandemic began and how these professionals are contributing to their organizations’ recovery efforts. Normally conservative finance leaders are now pushing to change business as usual, including advocating for a larger product set and technology investments. One problem: Priorities for finance […]

With the economy opening, every business needs to assess its situation: from its business model to its financial health; from understanding the impact of health and safety issues to scenario planning and forecasting; from how it will retain and acquire customers to how it will package and price its offerings and payment terms. And then it must align the entire […]

Download the white paper to learn more about how to maximize efficiency in your team’s service delivery. We will discuss:• How to leverage technology to suit your service delivery needs.• What it takes to have a best-in-class quote-to-cash process.• Unifying siloed processes to improve operational efficiency.

When revenues exceed expenses, you’re profitable. Sounds simple enough, but as any business owner knows, the rapid pace of technological and market change in a dynamic global economy means that what worked last year—or last month—may not rake in the earnings now. In this guide, we’ll explain why there’s no time like the present to revisit your profitability goals, outline […]

Download the white paper to learn more about how to maximize efficiency in your team’s service delivery. We will discuss:• How to leverage technology to suit your service delivery needs.• What it takes to have a best-in-class quote-to-cash process.• Unifying siloed processes to improve operational efficiency.

Adding multiple revenue streams to a services business need not be complicated expensive, but it does require a well thought out approach supported by a core technology system. Find out how to do it while reaping the many rewards of diversification in any business environment.