(Source: Channel Buzz) The Aveksa platform will now be integrated with the RSA authentication, access management and federation solutions portfolio, officials said. In tandem, the …
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IntelliResponse Listed as a ‘Champion’ in Info-Tech Research Group’s Customer Service Knowledge Management (CSKM) Vendor Landscape Report Read more about IntelliResponse Listed as a ‘Champion’ in Info-Tech Research Group’s Customer Service Knowledge Management (CSKM) Vendor Landscape Report
(Source: BroadwayWorld) IntelliResponse is the leading provider of virtual agent technology solutions for … customer experience management needs to IntelliResponse including CIBC …
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Companies facing unprecedented productivity crisis look to CRM to raise their game
(Source: Fourth Source) Contact organisation, opportunity management, lead tracking, report … The spread of mobiletechnology and the ability to use it to tap into CRM systems has …
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Benefits of Telstra move hard to figure
(Source: Sydney Morning Herald) QBE has management control over the creation of its overseas service … has chosen include ANZ , which established a technology shared services centre in the …
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Investment Managers Bullish on Revenue & Hiring, Set to Ramp Up Spending in Technology, M&A Activity and Geographic Expansion: KPMG Survey
(Source: GlobeNewswire) NEW YORK, July 9, 2013 (GLOBE NEWSWIRE) — Despite lingering concerns over regulatory and political uncertainty, investment management executives …
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The VAR Guy Exoprise Delivers Performance Monitoring for Microsoft Office 365
(Source: eWeek ) “Exoprise is opening up the cloud to enterprises by providing an optimal service managementexperience that takes full advantage of all the benefits of SaaS …
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Support.com and Technology Services Industry Association (TSIA) to Present Webinar “Reinvent Customer Experience With Tech Support Services” on July 18th at 11:00 AM (PDT)
(Source: GlobeNewswire) … Vice President, Product Management and Corporate Marketing, and John … Technology has become an indispensable and permanent fixture in our daily …
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IBM (IBM) to Acquire Virtualization Management Tech Provider CSL International
(Source: StreetInsider.com) (NYSE: IBM) announced a definitive agreement to acquire CSL International, a leading provider of virtualization management technology for IBM’s zEnterprise …
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