RingCentral has earned the Metrigy MetriStar Top Provider Award for contact center platforms. The value of the MetriStar Award is that it is based on both customer ratings of providers and quantitative metrics correlating the use of a vendor’s products and services with measurable business success. Want to see all the nice things Metrigy said about us? Download the report […]

Get the most out of your Microsoft Teams investment with RingCentral Cloud PBX for Microsoft Teams. Upgrade your setup to include enterprise-grade telephony for faster productivity, stronger reliability, and tighter security irrespective of your business size. This guide to enhancing Microsoft Teams setup will help you gain insights into:• The importance of direct routing for your business needs• Benefits of […]

Voice has always been an intuitive way to communicate with those around us. And from jumping on a call hands-free while driving to changing the temperature on the thermostat with voice commands at home, new innovations in are changing what’s imaginable with next gen voice tech in the coming years. As technology continues to advance and new innovations come to […]

Consumers are shifting to Digital and Next-Gen Digital. Generation Z and Millennials have a clear preference towards Digital Channels to communicate with companies. That’s why organizations are focused on delivering first-generation digital. You need to support Next Gen Digital to meet your customers where they’re looking for you! But that’s not easy. See how to meet your customers where they’re […]

Today’s workers and customers connect with each other using several different channels, including team messaging, video, emails, chats, and more. Often, they utilise Microsoft Teams to achieve this connection. However, one feature where Teams cannot meet modern requirements is with its telephony. This white paper discusses how businesses can select the right telephony solution to optimise Microsoft Teams and help […]

Understanding business continuity If there’s one thing the last few years have shown, it’s that disasters can strike at any moment. The COVID-19 pandemic was a harsh lesson that despite even the best strategies, “business as usual” can be upended in an instant. And pandemics aren’t the only disruptions businesses might face. From on-site emergencies to natural disasters and economic […]

Ridiculously reliable cloud communications Check out this ebook to learn what 99.999% uptime SLA really means and about the 4 must-haves for your cloud communications solution to be truly reliable.

Businesses going remote or hybrid require more than what an on-premises PBX can provide.