Move to the cloud businesses going remote or hybrid require more than what an on-premises PBX can provide. With a cloud PBX, your teams have the tools to work together— from anywhere and on any device.

Read how these real-life customers upgraded to a modern cloud phone system and cut costs, improved workflows, and enabled their team to work on the go.

With 3 in 5 businesses partially remote, it’s critical to understand the current state of hybrid work and how to set up your small business for success. Read this report to learn how small businesses are managing a partially remote workforce.

In an age of texts, emails, and instant message applications, you might think phone calls are dead and buried. Nothing could be further from the truth. Businesses of all sizes are relying more than ever on phones and voice communication to connect with employees, customers, vendors, and everyone in between. It’s clear that phone calls are alive and well. They […]

Now, more than ever, employees crave human connections. Check out this report with insights from 3,000 employees, and get tips and strategies on building better connections.

Today’s mortgage servicers must embrace digital technologies to remain competitive. Leveraging an omnichannel contact center with advanced analytics is a huge step toward digital transformation and the sort of operational efficiency that gives mortgage servicers a competitive edge, especially in the area of collections. Here are just a few ways that forward-thinking mortgage servicers use analytics and digital communication channels […]

For many state and local government agencies, the global health crisis spurred a worst-case communications scenario. Not only were government agencies mostly unprepared to support a high number of remote workers, the legacy, on-premises communications infrastructure that supports them was exposed as incapable, irrelevant, and inaccessible to the people forced into remote work situations.

The pandemic redefined “work” as we know it. Companies adopted new technologies and workflows to support large-scale work from home. Workers quickly acclimated to the new environment, with many juggling their personal lives and work obligations more than ever before. It was a monumental shift that tested our agility and resilience. One where workers, leaders, and employers made tough decisions […]