Every leadership meeting at Amazon starts the same way: complete and utter silence for up to 30 minutes. You walk in, say hello, and then sit in silence while you consume an in-depth, six-page memo. Only when everyone is finished does the meeting begin in earnest. It’s a strange approach to meetings, but like many other things in Amazon founder, […]

The conventional meeting—in person, prescheduled, and time-boxed—is out of control. Over the past few years, meeting lengths, attendances, and per attendee costs have all increased significantly. But this trend cannot last forever. Poorly organized meetings already cost the U.S. economy nearly $400 billion. As meetings continue to grow larger and costlier, businesses simply won’t be able to bear the cost— […]

In this insight report, we’ve profiled 5 of the most exciting applications, investigating precisely how organizations are implementing video and how it’s affected their teams.

In this eBook, you’ll learn about how human communicationworks, why video communication is more effective than other communication channels, and how to best integrate video into your existing communication systems to build a video-first workplace.

Prepare for the future of work Resolve all your remote-work challenges with one cloud-based solution. Seamless UX. Contextual collaboration. Exceptional service. Everything integrated. This white paper reveals how to make it all happen and cut costs with some compelling, must-see stats.

Having remote business capabilities is more essential now than ever before. When teams operate remotely, they tend to lose their interpersonal connections and the ability to tackle unified responsibilities within the company. Fortunately, RingCentral well equipped to assist customers with adapting to remote work environments by utilizing cloud capabilities to provide functional collaborative systems. Teams who are looking to ensure […]

90-seconds can feel like an eternity when you’re sitting on the phone waiting for help, or answering automated voice prompts, or even waiting for a response from an agent on live chat agent. So, the question is, what does that mean for your business and how can you handle hold time better in every part of your contact centre? This […]

When COVID-19 first struck, many organizations rushed to deploy cloud-based Unified Communications-as-a-Service and video meeting solutions. But in the rush, security concerns were often overlooked, leading to potential risk from attack or unauthorized access to enterprise data. Now that hybrid and remote work is here to stay, business, security, and IT leaders should reassess the security of their cloud-based applications. […]