Don’t miss out on the opportunity to lower costs per patient visit, increase clinical workflow efficiency, and organically grow patient revenues. See how a cloud solution can help.

Coordinated care is crucial to ensure that patients receive the appropriate type and level of care. An integrated communications solution can dramatically streamline healthcare workflows—which means better, faster care for patients, fewer readmissions, and lower costs for providers.

Through connected telehealth, providers can reimagine a tradition of in-home visits without travel and limitations. Care teams can engage across flexible channels to support patient-to-provider convenience and other consumer-driven healthcare service expectations. In turn, patients receive faster care, spend less time in a medical office, and are more engaged in follow-up procedures for better outcomes.

Today’s economy is customer-centric, and customer expectations have never been higher. Businesses need to adopt omnichannel digital engagement tools to empower their agents and connect a global workforce. Traditional on-premises contact centres can’t keep up—they lack the scalability and flexibility of cloud-based solutions.

Introduction to telephony in Microsoft Teams Since November 2019, the number of daily Microsoft Teams users grew from just 20 million to a staggering 75 million—a result of the COVID-19 pandemic and the acceleration of work from home. The fact that Teams is Microsoft’s fastest-growing business application of all time is no surprise. Today, nearly 260 million people around the […]

This report highlights how fostering employee engagement enables firms to improve CX results, achieve operational efficiency, and influence the financial health of the business.

Telehealth solutions are fundamentally changing how healthcare provider organizations are organizing, delivering, and distributing healthcare services across the care continuum. With these solutions, clinicians can remotely connect with patients, family members, and caregivers to triage current medical problems, monitor ongoing chronic conditions, and provide education on how to maintain compliance with prescribed care plans.

RingCentral’s new Research Report, Collaboration-Enabled Care, reveals findings from a survey of 150 U.S. healthcare providers on their perceptions and gaps when it comes to communications and collaboration technology and processes. The results support the need for providers to adopt modern tools in collaborating with care teams and communicating with patients along their care journeys.