1 in 3 consumers say they will walk away from a brand they love after just one bad experience. While there is a road to recovery, in most cases, from a bad interaction, customer retention is still cheaper than customer acquisition. As long as the old rule of thumb holds true that acquisition will cost five times more than retention, […]

Generative AI is transforming how businesses work. Read our eBook to learn how you can:• Implement AI tools strategically and securely• Communicate seamlessly• Collaborate more easily than ever

Generative AI is quickly becoming a new norm for how businesses get work done. In fact, CIOs predict that by 2026, 80% of digital workplace tools will incorporate AI capabilities. Read our eBook to learn how AI is:• Imperative to workplace technology• Boosting productivity• Streamlining communication

Creating an efficient communication system Today’s work takes place in the office, at home, and everywhere in between. And with new hybrid models of work, your communications system plays a key role in keeping your teams connected and your customers happy. So what capabilities apply to your current communications system?

This eBook explores the essential transition from on-premises PBX systems to cloud-based communications to support the evolving hybrid work environment. It highlights the benefits of cloud solutions, including flexibility, cost efficiency, and advanced capabilities. Read RingCentral’s “Hybrid Work: Why it’s time to move your on-premises PBX to the cloud” eBook and find out:• How to adapt to the needs of […]

Supporting remote work is essential in today’s flexible work environment. UCaaS enables seamless communication for remote and mobile employees, ensuring they stay connected and productive, no matter where they are. The platform provides a unified communication experience, presenting a professional and cohesive image to both employees and customers. UCaaS from RingCentral integrates messaging, video meetings, and phone calls into a […]

Did you know firms using UCaaS make decisions 2.6 times faster than those that haven’t switched to a cloud communication system? A cloud PBX offers incredible advantages over an on premises PBX, including access to new AI functionality or eliminating infrastructure and management costs. Check out our infographic to learn more!

When it comes to technology investment, the bottom line is always going to be the return. Here’s a condensed version of our customer success stories: in quantified form. If you’re building a business case for UCaaS and CCaaS adoption, this is a good place to start. Download to read more now!