Customer service demands have changed and today’s successful companies are using the cloud to provide innovative customer experiences that give them a competitive edge. Join us to hear directly from thought leaders at two innovative companies: Icon Eyecare and Aseracare. These organizations use the cloud to break down barriers that block an excellent customer experience. Hear how they eliminate geographic […]

Gartner Recognizes RingCentral as a Magic Quadrant Leader for Unified Communications as a Service, Worldwide Gartner Inc., the world’s leading information technology research and advisory firm, has positioned RingCentral in the Leaders Quadrant of the 2017 report, Magic Quadrant for Unified Communications as a Service (UCaaS), Worldwide, as a result of its ability to execute and the completeness of vision. […]

No one in business is ever truly out of touch with what is going on back at the office anymore, not unless they work hard at staying incognito. The question is whether you can engage productively in your work from a smartphone. With RingCentral Glip, you can. Glip is designed to support teamwork, and its mobile apps for iOS and […]

IT departments adopt Glip because their members are trying to cut down on email and have become accustomed to a more social and mobile-friendly mode of messaging, like everyone else. But there are some specific reasons IT departments value Glip, with its mix of messaging, unified communications, and productivity tools including task management. This brief outlines several scenarios that exemplify […]

According to Sendhil Mullainathan, a professor of economics at Harvard University, “Busy people all make the same mistake: They assume they are short on time, which of course they are. But time is not their only scarce resource. They are also short on bandwidth. By bandwidth I mean basic cognitive resources.” Is this scarcity of mental bandwidth colliding head on […]

With the evolution of today’s workplace, people are no longer constrained to working at a certain time and place. Thanks to cloud communications and collaboration, individuals can now work whenever—and wherever—they want. In fact, the modern workforce now expects this level of flexibility. Enterprises have noticed this trend and are making the move to cloud communication and collaboration. What was […]

Most people have trouble keeping up with their email. According to a recent study by Yahoo Labs and the University of Southern California, as the volume increases, people reply faster with fewer words, and to less email. So, it should come as no surprise that people would find better ways to communicate. Workplace collaboration software, also known as team messaging—which […]

According to IHS Markit’s 2017 Unified Communication (UC) Strategies and Vendor Leadership North American Enterprise Survey, 60% of respondents will have some or all of their unified communications in the cloud by 2018. Learn why truly unified communications and collaboration are being adopted so rapidly in the enterprise. Analyst Diane Myers shares the trends and best practices in migration of […]