In the medical field, collaborative communications are critical. Care coordination team members must work together closely and share information with one another to ensure positive patient outcomes. At the same time, they must also abide by HIPAA regulations. This guide explores how healthcare providers can ensure HIPAA-compliant collaborative communication within care teams.

Are you trying to calculate the ROI of your telehealth program, but aren’t sure where to start? Calculating ROI might seem complicated, but it doesn’t have to be. This worksheet explains what to keep in mind when calculating the ROI on your telehealth communications platform.

RingRingEX is an industry-leading platform for cloud communications, empowering healthcare providers to streamline internal collaboration and better connect with their patients. Download this quick fact sheet to see how you can deliver better patient and member experiences and bring down costs with modern and secure cloud communications.

Gartner Inc., the world’s leading information technology research and advisory firm, has positioned RingCentral in the Leaders Quadrant of the 2015 report, Magic Quadrant for Unified Communications as a Service (UCaaS), Worldwide,* as a result of its ability to execute and the completeness of vision. From this report, you will learn:• Why RingCentral is a named leader• Key strengths and […]

A glance at the 2022 Contact Center Challenges and Priority Study by Contact Center Pipeline sums up the perfect storm faced by today’s contact center leader. 41% percent of respondents cited their biggest challenge as difficulty when hiring and recruiting, 23% noted an increased workload, and 19% said high attrition rates. Use the steps found in this eBook to turn […]

In a world where consumers have choice at their fingertips, building lifelong customer relationships isn’t easy. Read why investing in a complete communications solution is your first step to exceeding customer expectations at every touchpoint.

Customers expect quick and easy service when they contact your company. Learn how to deliver great customer experiences and what to look for in a communications platform to support your customer service strategy in our latest eBook.

Why combining your messaging, video, and phones is key. This timely eBook details how to securely bring your messaging, video, and phones together and the must-haves you should require from any cloud communication provider you choose.