Articles By: ServiceNow

AI-Driven Field Service Management For Dummies

Ready to transform field service management? AI-Driven Field Service Management For Dummies ServiceNow Special Edition explores how you can boost productivity, enhance employee and customer experiences, and accelerate business value, using GenAI. Discover key steps to automating routine tasks, optimizing scheduling, and enabling proactive service – empowering field teams to focus on high-value work, and offering you a competitive edge.

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5 essentials for building resilience across technology and operations

A recent survey of banking leaders reveals that over 70% of bank CEOs see tech vulnerabilities as their greatest challenge, with regulatory pressure adding urgency to the issue. The financial impact is clear, yet many banks are struggling to adopt the automation and AI solutions that could enhance resilience and compliance. Access this playbook on five essentials every bank needs […]

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Think Big: Cultivating growth and enhanced productivity amid economic uncertainty

How can you say YES to focusing on driving business growth AND improving employee experience? Read this ebook to discover how to thrive in today’s era of AI and people-powered innovation. And find out how you can attract people with the right skills to adapt to evolving business needs, with automated tasks and insights to help HR leaders predict what […]

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Enhance employee satisfaction with AI and skills intelligence

76% of employees are more likely to stay with a company if offered continuous learning opportunities. So how do you give employees the personalized career development tools they need? Start by empowering them with AI. Read this ebook to discover 3 strategies to help drive employee satisfaction and fuel business growth with ServiceNow’s AI-powered platform.

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Put AI to work to deliver exceptional employee experiences

Organizations are reshaping business operations and unlocking workforce performance with GenAI. In fact, 90% of business leaders believe that these productivity gains could even reduce employee stress and burnout. Read this guide to discover how you can implement a GenAI solution that empowers your employees at every level to speed up case research and resolution, while increasing HR productivity and […]

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Reinvent the employee experience at every moment with Now Assist

Business leaders agree that AI will increase workforce productivity and efficiency. But how? Read this guide to put AI to work for HR to transform the employee experience. Discover why 73% of business leaders believe GenAI will increase workforce productivity, and how you can enable employees to find relevant answers with GenAI-powered search—all on ServiceNow HR Service Delivery.

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Transform Customer Service Experiences with Now Assist

This guide discusses how GenAI-powered Now Assist can streamline customer and field service management as well as related app development to deliver greater productivity for staff as well as better experiences for customers. It also explains why ServiceNow will build trust in GenAI initiatives for organizations and help them accelerate and maximize GenAI value on the AI platform for business […]

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The business case for low code: 4 strategies for AI-Led innovation​

Experts predict that 750 million apps will need to be created by 2025—while battling a shortage of 4 million developers. Businesses need a way to innovate faster and at scale. Enter AI-powered low-code app development. See how developers of all skill levels can simplify, streamline, and scale app development for maximum ROI. You’ll deliver more ideas and drive better results, […]

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