Every business runs on IT assets. The success of our day-to-day work is heavily reliant on the software, hardware, and cloud resources we use to get the job done. Aside from the complexity in managing these critical assets, IT teams are expected to provide more value to more areas of the business – and report on that impact. The latest […]

Organizations have reduced IT incidents by 93% and eliminated 98% of noise by unifying IT services and operations teams on a single AI-powered platform. Read this ebook to start reimagining IT service delivery. You’ll fix issues faster, cut costs, enhance employee self-service, and align IT services with business goals. 

By 2026, more than 80% of enterprises will use GenAI to improve ways of working. In this ebook, discover how GenAI can boost IT teams’ productivity by enabling faster issue resolution, automating repetitive tasks, and improving self-service experiences, all while reducing costs on a single AI-driven platform.

Organizations that unify IT services and operations can expect to resolve major IT outages 25% faster, increase IT service agent productivity by 30%, and reduce service maintenance activities by 68%. Read this three-step guide to see how you can deliver better digital services while driving greater efficiency, with ServiceNow’s AI-powered platform. ​

Ready to transform field service management? AI-Driven Field Service Management For Dummies ServiceNow Special Edition explores how you can boost productivity, enhance employee and customer experiences, and accelerate business value, using GenAI. Discover key steps to automating routine tasks, optimizing scheduling, and enabling proactive service – empowering field teams to focus on high-value work, and offering you a competitive edge.

How can you say YES to focusing on driving business growth AND improving employee experience? Read this ebook to discover how to thrive in today’s era of AI and people-powered innovation. And find out how you can attract people with the right skills to adapt to evolving business needs, with automated tasks and insights to help HR leaders predict what […]

76% of employees are more likely to stay with a company if offered continuous learning opportunities. So how do you give employees the personalized career development tools they need? Start by empowering them with AI. Read this ebook to discover 3 strategies to help drive employee satisfaction and fuel business growth with ServiceNow’s AI-powered platform.

Organizations are reshaping business operations and unlocking workforce performance with GenAI. In fact, 90% of business leaders believe that these productivity gains could even reduce employee stress and burnout. Read this guide to discover how you can implement a GenAI solution that empowers your employees at every level to speed up case research and resolution, while increasing HR productivity and […]