Articles By: ServiceNow

Business Value of ServiceNow Service Operations

Demand for digital services is exploding. And to thrive in this constantly evolving landscape, you need to learn how to futureproof your IT while making the most of your existing IT investments. In this guide, discover how you can automate processes and break down silos between your IT services and operations using a single platform. You’ll learn how this modern […]

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Productivity driving with service operations

When your IT service and operations teams have shared access to IT data and events using the ServiceNow platform, they can collaborate to rapidly predict, identify, and resolve issues for 24/7 service availability and reliability. Read this ebook to see how organizations can reduce resolution times by 75% and save 4K hours per month across both teams.

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Putting AI to work for your organization

ServiceNow believes AI should be accessible to everyone. The Now Platform offers the flexibility and convenience to meet the needs of your organization and the communities you serve. Automate operations and create intelligent, personalized experiences with ServiceNow’s AI capabilities. Discover how our purpose-built AI can supercharge productivity and enable smarter business decisions, allowing your organization to spend more time doing […]

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Nonprofit leaders realizing the promise of AI

Nonprofits are the unsung heroes of communities around the world—and they deserve access to technology that helps them make the most impact. This research paper will be invaluable for nonprofit leaders looking for tech strategies with the most potential to help them advance their missions with limited resources. Learn best practices of AI “Pacesetters” already realizing gains from their tech […]

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Deliver better HR services faster with Now Assist

Business leaders agree that AI will increase workforce productivity and efficiency. But how? Read this guide to put AI to work for HR to transform the employee experience. Discover why 73% of business leaders believe GenAI will increase workforce productivity, and how you can enable employees to find relevant answers with GenAI-powered search—all on ServiceNow HR Service Delivery.

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Accelerate digital innovation with Now Assist

Empower your developers to build apps faster and more efficiently with generative AI. Read this ebook to discover how AI-generated code suggestions and text-to-code can reduce repetitive manual work and unleash your developers’ skillsets. The result? Accelerated app development, increased productivity, and 30% higher developer productivity.

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Ignite productivity across IT with Now Assist

When you put AI to work for your IT teams by automating and optimizing IT services and operations, you’ll significantly accelerate productivity and improve experiences. And you can achieve it all on the ServiceNow platform, using GenAI-powered Now Assist. Read this guide to see how your IT teams can spend less time manually digging for information and more time delivering […]

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3 Strategies for reaping the ROI of RPA

Traditional automation can be intensive and expensive. That’s because it’s generally built on complex programming and coding by professional developers, which becomes difficult to maintain when resources are thin, and budgets are tight. But companies that have turned instead to robotic process automation (RPA) are reaping great payoffs: estimated ROI in under 18 months.  Read this ebook to learn how […]

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