More and more smart home devices are entering the market every day. At the rate consumers are adopting new technologies, we anticipate seeing up to 32 connected devices per smart home by 2025*. In light of this, CSPs need to rethink their business model with the smart home user in mind. Smart home technologies depend on fast and reliable connectivity, […]

Connectivity is essential to the modern home. But consumers want more than reliable WiFi. They expect not only high-quality network performance but also personalized, rich services. And they want these services delivered quickly and seamlessly. As the smart home transforms and the home network becomes more intelligent—and more congested—Original Design Manufacturers (ODMs) and Communications Services Providers (CSPs) need to be […]

As an organization that prides itself on its has an organization that prides itself on its high-touch customer service, MCTV was concerned about the volume of customer feedback related to poor WiFi signal and equipment issues. MCTV turned to Plume for a solution that would help them exceed their customers’ expectations. This case study details how MCTV successfully leveraged Plume […]

First came the connected home. Next came Smart Home 1.0, as consumers began to adopt, use, and become accustomed to connected smart devices. We are now on the verge of Smart Home 2.0, as devices and software work together seamlessly to understand human and household context and generate hyper-personalized experiences. The Smart Home 2.0 will be powered by a cloud-based, […]

In this report, Beecham Research’s CEO Robin Duke-Woolley examines how the first and only self-optimising, whole-home WiFi technology is delivering ISPs an increase of up to $15 smart home related ARPU. The top 2 CSPs in the USA and two of the largest fixed-line providers in Europe have switched to this technology and are also seeing their NPS scores boosted […]

Understand the value of AI search and the industry landscape. IBM Watson Discovery was named A Leader in Gartner Magic Quadrant for Insight Engines 2021. But why? Watson Discovery isn’t just information retrieval — its crawler and AI technologies serve up answers with context from complex business documents, leading businesses and end-users to insights impossible to derive otherwise. Clients around […]

A commissioned Forrester Consulting study finds that IBM Planning Analytics with Watson clients see a 63% reduction in labor time needed to complete the annual budgeting cycle, 80% faster processing of data, and a 70% reduction in forecasting cycles. Read the report to learn more about the potential ROI enterprises may realize by deploying IBM Planning Analytics with Watson. 

A modern planning solution, such as IBM Planning Analytics with Watson, helps keep you ahead of changing business conditions by giving you the ability to get through cycles of iteration and planning quickly, so you have more time for analysis and proactive action. Constellation Research compiled a report that examines why a modern planning platform is necessary for success, recommendations […]