Customer expectations have changed seemingly overnight because of the pandemic. This isn’t a trend. It’s a new reality that has affected the very core, and future, of your supply chain operations. In this paper, you’ll learn why without real-time views into inventory, you risk losing customers who want to buy from a retailer who can check stock across multiple locations […]

Whether you’re in wholesale distribution, manufacturing, assemble-to-order, logistics, the aftermarket segment, or the emerging area of servitization, your customers have high expectations and complex requirements. In this B2B paper, you’ll learn what it takes to get order orchestration right, including: • Visibility into inventory• Friction-free orders• Focus on the customer Extend your ERP with IBM Sterling Order Management. Register for […]

File Transfer Protocol (FTP) and Secure FTP (SFTP) are among the most widely used methods for file sharing. However, FTP-based solutions were never designed to handle the exploding need for fast, secure and scalable exchange of digital information. When used broadly across your organization, FTP puts your business at risk in the following ways: • Lack of security features to […]

Retailers are hit particularly hard by unpredictable global events, like COVID-19, which bring persistent supply chain challenges front and center. It can be difficult to navigate the volatile demand, unprecedented channel shift toward online shopping and working capital risk of aging inventories. IBM Continuous Intelligent Planning can help evolve your supply chain planning to address immediate challenges and emerge stronger […]

Supply chain control towers have had a somewhat slow gestation in many supply chain organizations, but they become critical to provide the speed and agility necessary for true supply chain resiliency in the face of disruptions. A modern control tower must act as a hub to encompass the full breadth of the supply chain beyond just logistics and fulfillment. It […]

With the economy opening, every business needs to assess its situation: from its business model to its financial health; from understanding the impact of health and safety issues to scenario planning and forecasting; from how it will retain and acquire customers to how it will package and price its offerings and payment terms. And then it must align the entire […]

IBM Sterling Order Management enables more efficient relationships among B2B businesses, their partners, and their customers. IBM commissioned Forrester Consulting to conduct a Total Economic Impact TM (TEI) study to interview a B2B organization in the motion control technology industry deals with many unique partners across multiple channels. The organization detailed to Forrester their improved ability to: • Manage inventory• […]

Explore the new standard in omnichannel fulfillment to get at the heart of extraordinary customer experiences. Together, IBM Sterling Order Management and IBM Sterling Inventory Visibility enable you with all the tools your business users need to monitor and proactively manage your fulfillment network without help from IT. This detailed demo showcases how to gain real-time inventory visibility so you […]