Are You Prepared to Deliver Customer Service of the Future? Download this paper to: • Future-proof your customer experience with technology • Learn the 3 key technologies for next-gen service • Understand the steps to prepare service operations

Explore this exclusive report to discover: • Consumer adoption of IoT and connected products • How contact centers are responding to next-generation expectations of service • How your contact center stacks up compared to industry averages

In this report, you will learn: Why Mobile continues to intensify “micro-moments” How Artificial Intelligence creates an absolute 360-degree customer view Ways to connect with customers immediately using chatbots How the Internet of Things enables faster customer insights What your business can do to quickly adapt to these trends

• 12 clear signs it’s time to deploy a modern CPQ Cloud solution • Winning components of an advanced CPQ solution • How today’s top companies deploy modern CPQ

Discover how a modern CPQ Cloud solution helps you achieve: • 100% order accuracy • A 30-60% shorter sales cycle time • 20-35% increase in cross-sell and upsell revenues

In this report, you’ll learn: • How age groups and evolving channel adoption are redefining B2B sales based on a study of 200 global buyers • Differences in buyer behavior and attitudes across 3 generations: Baby Boomers, Gen-X, and Millennials • Why businesses are shifting to online models to meet increasing demands for more options, flexibility, and transparency

• Hear from top industry voices about top trends and innovations in commerce • Learn how to leverage data and AI to personalize the experience and combat shopping cart abandonment • See how commerce leaders are using SaaS to increase ROI and agility    

Optimize resources and deliver more output from your industrial operations Amazon Web Services (AWS) Industrial IoT solutions deliver breadth and depth of IoT software and services. AWS provides solutions for Industrial IoT application deployment, security, predictive maintenance and quality, and asset condition monitoring. In this eBook, explore how you can leverage AWS Industrial IoT solutions to maximize your investment in […]