There is no shortage of challenges that companies and HR organizations now face as a result of COVID, and how to best evolve the employee experience is a question that has surfaced as a result. Everyone is trying to figure out what the employee experience looks like when working from home, back in the office, or a hybrid of the […]
Read more ›
Better Customer Experiences With Omnichannel Engagement
Designing a support experience that enables you to have natural conversations with your customers regardless of channel sets up your organization to provide exceptional service both now and down the line. Though it might be tempting to add products and channels piecemeal as you grow, it becomes difficult to later connect the dots and data and provide consistent conversational experiences. […]
Read more ›
Manage Costs, Support Growth, And Drive Retention During An Economic Slowdown
During periods of economic instability and uncertainty, customer service leaders are faced with more than standard-fare challenges. These generally fall into three primary categories:• Lowering and prioritizing costs• Scaling for growth and finding creative ways to increase revenue• Retaining customers, who may be facing these same challenges Any of these are difficult on their own and may feel insurmountable when […]
Read more ›
THE CFO’S GUIDE TO BUSINESS SPEND MANAGEMENT
When The Going Gets Tough: What Finance Leaders Need to Know About Harnessing the Power of Spend Spend management as a discipline has traditionally been the domain of the procurement department, with finance being at the end of the chain mired with a lack of visibility to support cost containment. Thanks to technological advances, Business Spend Management (BSM) has emerged, […]
Read more ›
How Sub-Contractors Can Leverage Software for Better Business Outcomes
Sub-contractors are the lifeblood of construction sites. With construction projects getting more complex and opportunities for more work increasing globally, sub-contractors need to streamline workflows and scale with ease in order to succeed. Not only do project owners expect a certain level of efficiency, but any productivity gains made by sub-contractors on their own can result directly in profit. By […]
Read more ›
The Effective Construction Cost Management Playbook
Welcome to The Effective Construction Cost Management Playbook. This resource is a collection of the lessons from the ecourse, Effective Construction Cost Management, 4 lessons with 4 leading coaches. Download this playbook to learn how to support and improve your cost management tactics and strategy. Use it to build cost control as your new superpower.
Read more ›
[Recorded Webinar] Winning More Work With Better Project Management
How to win more work is a hot topic on General Contractors’ brains. Join Miller-Davis and the Autodesk Construction Cloud team to find out how cloud-based technology workflows lead to strengthened project management practices–and more work. How to win more work is a hot topic on General Contractors’ brains. The key to winning projects? Better project management from start to […]
Read more ›
How CPPI Is Unifying Cost Management With Autodesk Build
Founded in 1968, Charles Perry Partners, Inc. (CPPI) is a general contractor that focuses on building across the institutional and commercial industries. With a commitment to quality and building long-lasting relationships within the community, CPPI is on a mission to build better, faster, and more sustainably. Longtime users of BIM 360 within Autodesk Construction Cloud™, CPPI migrated to Autodesk Build […]
Read more ›