There is no shortage of challenges that companies and HR organizations now face as a result of COVID, and how to best evolve the employee experience is a question that has surfaced as a result. Everyone is trying to figure out what the employee experience looks like when working from home, back in the office, or a hybrid of the […]

Designing a support experience that enables you to have natural conversations with your customers regardless of channel sets up your organization to provide exceptional service both now and down the line. Though it might be tempting to add products and channels piecemeal as you grow, it becomes difficult to later connect the dots and data and provide consistent conversational experiences. […]

During periods of economic instability and uncertainty, customer service leaders are faced with more than standard-fare challenges. These generally fall into three primary categories:• Lowering and prioritizing costs• Scaling for growth and finding creative ways to increase revenue• Retaining customers, who may be facing these same challenges Any of these are difficult on their own and may feel insurmountable when […]

When The Going Gets Tough: What Finance Leaders Need to Know About Harnessing the Power of Spend Spend management as a discipline has traditionally been the domain of the procurement department, with finance being at the end of the chain mired with a lack of visibility to support cost containment. Thanks to technological advances, Business Spend Management (BSM) has emerged, […]

Sub-contractors are the lifeblood of construction sites. With construction projects getting more complex and opportunities for more work increasing globally, sub-contractors need to streamline workflows and scale with ease in order to succeed. Not only do project owners expect a certain level of efficiency, but any productivity gains made by sub-contractors on their own can result directly in profit. By […]

Hermanson Company (Hermanson) is a full-service MEP construction, engineering, and service company delivering projects across the Pacific Northwest. Longtime users of BIM 360 and PlanGrid, Hermanson migrated to Autodesk Build within Autodesk Construction Cloud™ to centralize project data and standardize project management workflows. By further automating the fabrication process and connecting its designers, engineers, fabricators, and contractors across the project […]

Modular Power Solutions (MPS) — a subsidiary of Rosendin Holdings — was founded in 2011 to bring end-to-end design, engineering, and construction services to large-scale data center projects. To become the go-to solution for offsite construction manufacturing, MPS wanted to consolidate its technology solutions to streamline the fabrication process and connect data across the project lifecycle. By adopting Autodesk Build […]

Atomatic Mechanical (Atomatic), a full-service mechanical contractor based in the Chicagoland area, prides itself on providing quality workmanship, innovative designs, and reliable service to commercial, institutional, and industrial projects. With antiquated processes for managing project data, Atomatic was in the market for a cloud-based solution to standardize processes to increase collaboration and accountability across its teams.