Whether you’re in wholesale distribution, manufacturing, assemble-to-order, logistics, the aftermarket segment, or the emerging area of servitization, your customers have high expectations and complex requirements. In this B2B paper, you’ll learn what it takes to get order orchestration right, including: • Visibility into inventory• Friction-free orders• Focus on the customer Extend your ERP with IBM Sterling Order Management. Register for […]

File Transfer Protocol (FTP) and Secure FTP (SFTP) are among the most widely used methods for file sharing. However, FTP-based solutions were never designed to handle the exploding need for fast, secure and scalable exchange of digital information. When used broadly across your organization, FTP puts your business at risk in the following ways: • Lack of security features to […]

Retailers are hit particularly hard by unpredictable global events, like COVID-19, which bring persistent supply chain challenges front and center. It can be difficult to navigate the volatile demand, unprecedented channel shift toward online shopping and working capital risk of aging inventories. IBM Continuous Intelligent Planning can help evolve your supply chain planning to address immediate challenges and emerge stronger […]

Should You Onshore or Near-shore Your Supply Chain? The coronavirus crisis has exposed the lack of visibility many organizations had into their offshore suppliers and manufacturers, leading to a call for greater supply chain resilience and traceability. This paper will cover the benefits of localizing a supply chain—in this case, to North America—major costs to consider, potential barriers to relocation […]

For most businesses, the supply chain is not only the primary cost center but one of the most challenging aspects of running a profitable operation. This ebook will examine the role of inventory management in each step of the supply chain and share best practices for how businesses can use inventory management to optimize operations.

Signs that this year’s holiday season will be different already abound. Walmart made the surprising decision to close all its stores on Thanksgiving Day the first time since the 1980s. Amidst the uncertainty, retailers still need to prepare. Download this white paper to learn the methods, strategies and tactics retailers should consider this holiday season while:• Ensuring online channels are […]

When it comes to managing a services business, few topics generate as much interest—and controversy—as the topic of Metrics. Whether the question is what to measure or how to measure it, it can be challenging to reach consensus within a single team environment, much less at departmental and organizational levels. Find out key perspectives on metrics that matter most to […]

Based on results from the thirteenth annual Professional Services Maturity™ benchmark survey, SPI Research has named the 2020 Best-of-the-Best Professional Services Organizations (PSOs). SPI’s extensive annual survey, the 2019 PS Maturity™ Benchmark, revealed top performers are far more likely to deliver projects on-time to satisfied clients than average firms. The Best-of-the-Best delivered 93.9% of their projects on time compared to […]