We asked ChatGPT, “Can you tell me 5 things to watch out for when accounting for intercompany transactions?” and followed up with “What steps should I take to ensure my company is ASC 842 compliant?” Its answers are instructive for companies considering adopting AI and machine learning techs — and for those that are not. Download our guide to see […]

We’ve all heard the truism that “what gets measured gets managed.” With data more accessible and easier to track than ever, you have the opportunity to both measure and actively manage all aspects of the business. So why are leaders still lamenting a lack of data insights? Address that by democratizing data and metrics, including using an objectives and key […]

There are plenty of ways well-intentioned goals can go sideways:• Activity as a proxy for results.• Operational impracticality.• Lack of real-world testing. OKRs and SMART goals help by getting everyone pulling together. Now, KPIs expert Bernie Smith has designed the Results-Orientated KPI Effective Target Design System — ROKET- DS. When used with your OKR or SMART goals, it can supercharge […]

Join us for a webinar moderated by Darius Hedayati, Sr. Manager of Enterprise Sales at Zendesk, featuring Vince Koh, Global Head of Digital Commerce at AWS, and Paulette Chafe, Senior Director of Product Marketing at Zendesk as we discuss how retailers can leverage AI to deliver conversational service at scale—both increasing agent productivity and operational agility. In this webinar, you […]

Over the past few years, the financial services world has undergone rapid transformation. People are dealing with high inflation, rising interest rates, and uncertainty in the market. That makes personalization and engagement even more important than ever for financial services companies. Customers need to feel confident that they’re well taken care of. From bricks to clicks, increased competition from startups […]

Want to achieve a 369 percent ROI with a payback period of less than a year? Find out how Lush did it after switching to Zendesk. A cosmetics retailer based in the United Kingdom, Lush is renowned for its commitment to cruelty-free, fair-trade practices. Ethics is woven into the company ethos, so it’s no surprise that Lush values customer care. […]

ZENDESK VIRTUAL EVENT Join us and Adam Cheyer, the creator of the virtual assistant Siri, to discuss the implications of conversational AI for business. Couldn’t make the live event? Check out Adam Cheyer’s keynote session now Generative AI programs like ChatGPT are poised to be the most disruptive technology since the Internet itself. With the ability to create articles, answer […]

Tired of managing your accounts payable process manually? Feel like you’re drowning in paper-based invoices and manual data entry? If so, you’re not alone. Many high-growth businesses struggle to keep up with the demands of manual AP processing, which can lead to errors, delays, and lost productivity. Our research report dives deep into these benefits and provides insights into how […]