Economic uncertainty has rapidly accelerated the already intense need for employers to digitalize HR operations and thrust the future of work forward sooner than expected. Organizations that do not focus on advancing their HCM technology run the risk of being left behind, losing talented employees to more tech savvy competitors. To best attract and retain the future of work, organizations […]

Substantial roadblocks in attracting and retaining talent have driven an increase in investment throughout all areas of HCM, such as talent acquisition, benefits administration, learning and development, and high-demand tools including on-demand pay. Organizations that are winning the war for talent have been proactive in their HCM technology investments, while organizations that have not re-evaluated their technology are losing talented […]

The Maryland Department of Public Safety and Correctional Services (DPSCS) operates 27 correctional facilities and 45 parole and probation offices across the state with nearly 12,000 employees. DPSCS was using a patchwork combination of automated and manual time and attendance data collection that was proving to be too convoluted, error prone and simply outdated. They had trouble meeting everyday requirements […]

Most people, when in an unfamiliar town, do not pull out a paper map to find their way to the nearest grocery store. They use Waze or Google Maps, far more efficient tools available literally at your fingertips. So why wouldn’t companies want to use the most useful tool to track their employees’ time—automated time tracking software? TCP time tracking […]

We Do HR, So You Can Do You The COVID-19 pandemic’s impact on the hospitality industry created far-reaching changes for businesses. Restaurants had to adapt in order to stay afloat; whether it was finding ways to keep employees safe or implementing new technology to support business operations. What has emerged is an industry spurred by innovation that is driving recovery […]

Zendesk was awarded a three-year contract with the State of Tennessee–and we’re celebrating! This one-pager outlines wins from the State of TN and can be used in state and local sales plays. Key stats: CSAT increased 35% and the department saved $250K in fees with Zendesk

 When it comes to the future, Gen Z is optimistic about the long-term, but uncertain and anxious about what’s immediately ahead. Economic uncertainty is shifting Gen Z job seeking behavior—with 44% planning to apply to more jobs, a more diverse range of jobs, and, for some, sooner than expected. We asked the Class of 2023 to give us their unfiltered […]

How much time do you and your team spend screening and hiring technical talent?Some engineering managers spend 15% of their time or more just on recruiting talent for open positions. Change these 4 areas to drastically cut down the time spent searching for candidates:• Technical interviewing• Creating coding questions• Managing leaked questions• Evaluating candidates