2014 ROI AWARD WINNER! Rice Toyota adopted LogMeIn Rescue to accelerate the resolution of IT helpdesk tickets. Nucleus found that Rescue enabled Rice to resolve issues more quickly by remotely accessing employees’ computers, driving greater IT and general staff productivity and better business continuity. ROI: 1172% Payback: 1 month Average annual benefit: $14,142

Download InfoWorld’s Avoid the Sales/IT Collision Scenario research report today. Sponsored by join.me, the instant online meeting app, this report offers valuable insight you can use to address key business requirements for collaboration and help empower sales team productivity and effectiveness. You’ll learn: • The challenges balancing what sales want and IT needs • Top pain points associated with traditional […]

TSIA is a hub in the technology services industry. Member companies come together for networking, industry recognition, and, perhaps most importantly, validating research. TSIA provides data, frameworks, and advisory that accelerates the development of service capabilities. The “State of Support Services: 2014” report addresses the following topics: • How are the key technology industry trends impacting support services? • As […]

IT organizations stand at an important crossroads, one that will define whether they are a part of important strategic business decisions or relegated to the sidelines – all due to the accelerating BYOA (Bring Your Own Application) trend. And most IT professionals underestimate the scale of the BYOA problem, by 700%. In Managing Applications in the Age of BYOA: Bridging […]

Online training + video = learner engagement From fewer travel costs to greater reach and revenue, the benefits of online training are already abundant. Now just imagine what video can bring to an online training program. “Based on cost and convenience alone, it is easy to understand why online training with video is becoming so popular.” This Ziff Davis white […]

Organizations are moving training online to reduce costs, eliminate travel and reach an increasingly distributed workforce. Are you ready to make the jump? “With the advances in technology, growth of mobile devices and the increased mobility and globalization of the workforce, virtual training just makes sense.” This white paper by Cindy Huggett, author of Virtual Training Basics, provides 3 simple […]

Everyone loves a good story, and your learners are no exception. Knowing how to craft and strategically deliver stories will forever change the way you approach training presentations. This playbook by Pamela Slim, award-winning author and speaker, will help you find the story thread that ties your training together. Download the playbook to learn: • How to craft and share […]

This brief by Paul Glen, founder of Leading Geeks, explains what causes toxic teams, why they are dangerous and how to restore them back to positive, productive teams. Download the brief to learn: • 4 steps to transforming a toxic team • How to address bad apples • Why toxic teams are dangerous • And more…