(Yahoo Finance) With its leading proprietary technologies, iClick’s full suite of data-driven … market competition; market acceptance of online marketing technology…
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Heineken chief says drinkers still see beer as affordable luxury
(Devdiscourse) Chief Executive Dolf van den Brink told Reuters the Dutch brewer had seen signs of decelerating consumption in Europe, its largest market, in September…
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Daikin Acquires Venstar
(ACHR News) (DIL), a global manufacturer of HVAC systems — complements the growing market for Daikin’s environmentally friendly indoor comfort technologies, including its…
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Twitter Blue signups unavailable after raft of fake accounts
(ABC News) “For most marketers on budgets, Twitter has always been that thing that is … AP Technology Writer Frank Bajak in Boston contributed to this report.
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Amazon hosts Syracuse University students to see tech up close
(Spectrum News) Not only from a personal aspect but a professional aspect with digital marketing.” Cheng works at SU’s Mary Ann Shaw Center’s public and community service IT…
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Intelligent Choice: The Business Benefits Of Using RingCentral
When it comes to technology investment, the bottom line is always going to be the return. Here’s a condensed version of our customer success stories: in quantified form. If you’re building a business case for UCaaS and CCaaS adoption, this is a good place to start. Download to read more now!
Communications And Worker Productivity: Where We Are Today
Five years ago, we teamed up with research firm CITE to investigate the roadblocks to workplace productivity. At that time, many workers were overwhelmed by the volume of workplace communication and workplace tools they juggle every day. Since then, we’ve been through a global remote work experiment, which gave us a wake-up call about the importance of mental health, balance, […]
Integrating Unified Communications and Contact Center
One of the biggest trends in the enterprise communications area today is the integration of unified communications-as-a-service (UCaaS) and contact center-as-a-service (CCaaS). Businesses are taking this step to improve both the customer and employee experience. Bringing together technologies, including messaging, video, and phone, with customer and CCaaS technologies ensures that the right tools are available to various workers and groups […]
How to Improve Your Customer Experience by Elevating Your Employee Experience
Don’t let low employee engagement hurt your customer service. Equip your team with the right tools, like an integrated cloud communications and contact center solution, and they’ll be able to provide your customers with outstanding service every time. This eBook unpacks everything you need to elevate your employee experience so your workforce can:• Provide the best customer experience • Streamline their […]
The Key To Building A Customer-Centric Culture: Combining Your Unified Communications And Contact Center Solutions
In fact, 80% of customers now view customer experience as being of equal importance to the products the company sells.1 With the importance of customer retention, it’s also worth noting that 91% of customers are likely to make repeat purchases with a company that provides positive experiences. When it comes to ROI and profitability, customer-centric companies are 60% more profitable […]
