Video is a powerful medium for businesses to reach consumers, but scaling production to meet demand can be difficult using traditional technology and workflows. With cloud-based collaboration tools, video teams can get more work done faster, without sacrificing creativity. Read Accelerate Video Production to Drive Business Impact with Frame.io to learn how:• Cloud-based collaboration can simplify and speed up video […]
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AI in Retail: Transform CX Into Your Competitive Edge
Join us for a webinar moderated by Darius Hedayati, Sr. Manager of Enterprise Sales at Zendesk, featuring Vince Koh, Global Head of Digital Commerce at AWS, and Paulette Chafe, Senior Director of Product Marketing at Zendesk as we discuss how retailers can leverage AI to deliver conversational service at scale—both increasing agent productivity and operational agility. In this webinar, you […]
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State of Financial Services CX 2023
Over the past few years, the financial services world has undergone rapid transformation. People are dealing with high inflation, rising interest rates, and uncertainty in the market. That makes personalization and engagement even more important than ever for financial services companies. Customers need to feel confident that they’re well taken care of. From bricks to clicks, increased competition from startups […]
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Zendesk ROI Case Study: Lush
Want to achieve a 369 percent ROI with a payback period of less than a year? Find out how Lush did it after switching to Zendesk. A cosmetics retailer based in the United Kingdom, Lush is renowned for its commitment to cruelty-free, fair-trade practices. Ethics is woven into the company ethos, so it’s no surprise that Lush values customer care. […]
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The Rise of Conversational AI With the Co-Founder of Siri
ZENDESK VIRTUAL EVENT Join us and Adam Cheyer, the creator of the virtual assistant Siri, to discuss the implications of conversational AI for business. Couldn’t make the live event? Check out Adam Cheyer’s keynote session now Generative AI programs like ChatGPT are poised to be the most disruptive technology since the Internet itself. With the ability to create articles, answer […]
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How to Do Business Like the People’s Shark
Is your small business prepared for the challenges that come up during uncertain times? Daymond John has your back. He shares the secrets to business success and customer loyalty, even when you’re faced with roadblocks.
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The Top 10 Things You Should Be Doing In Local SEO Now
Do you appear in local search results? A strong local SEO strategy will help you appear at the top of local search results and win more customers. Our local SEO guide explains how to climb these rankings. You’ll also learn:• What local SEO is• The different types of local search results• The impact high local search rankings have on your […]
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The Guide To Localized Marketing ROI for Property Management Companies
Localized marketing improves business metrics for Property Management Companies. This is true across local search, social, and reputation. However, proving the ROI of localized marketing across 100s or 1000s of locations is easier said than done. Program complexity and a lack of reporting or tracking capabilities can make ROI difficult to measure. How can you prove this investment impacts your […]
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