All of the buzz about big data has led to a big question: How can companies understand and use their own data without drowning in a sea of analytics? Customer knowledge is competitive advantage and data is the key to ensuring your organization stands out from the crowd, helping you delight customers with relevant online experiences. In this eBook, you’ll […]

Today’s B2B buyers are socially sophisticated and informed. Your sales team must be too. Do you have the tactics, tools and training to leverage social media for sales success? Build your funnel and crush your quota with real-world tips on using social to listen, learn and engage.  

Have sales and marketing come knocking at your door already? If not, they soon will be. Marketing automation systems are not a passing fad; they are providing measurable and impressive ROI across the enterprise. Learn more anout the right IT tools to engage customers online and keep them engaged until they buy. Download: “WHY MARKETING AUTOMATION? AN IT PROFESSIONAL’S GUIDE”

Hopeful messaging is wasted messaging. Clear targeting means more than just Who. It also demands a knowledge of How, When, and What. Read this quick guide on what you can do to ensure your web pages and white papers, social posts, and search optimization are primed and ready for any “road to discovery” your audience takes. Get a clearer picture […]

You may be saying to yourself, “Not another white paper on responsive design!” But after reading this white paper, you will have a better idea of what exactly responsive design is and understand why just having a responsive design website won’t solve much unless you focus an equal amount of attention on delivering contextually relevant user experiences across all digital […]

Make sure you’re asking the right questions from your data, and uncovering attributes about customers that you can respond to in real-time, in order to deliver the relevant website experiences needed to grow your business. This eBook reveals eight dos and don’ts of segmentation, as well as ways to leverage that knowledge to deliver more relevant customer experiences and improve […]

Produced in association with Econsultancy, this exclusive research explores what is driving online personalization, the tactics and types of data being used to tailor the online customer experience and the barriers to success. Some of the key research findings: • Personalization is seen as vital for business performance: 94% of in-house marketers surveyed see personalization of the web experience as […]

In the age of the empowered customer, marketers have to stop thinking of email as a single channel focused solely on retention. Data and the mobile mindset of consumers are changing the job of the email marketer. This white paper explores different ways that companies can benefit from email campaigns that work in unison with other areas of the organization, […]