Optimize Labor Efficiency and the Employee Experience Simultaneously

The challenges of managing labor and meeting the expectations of employees are rapidly changing. Workforce management needs to adapt and evolve to keep pace. Today, workforce management isn’t just about labor management and optimization. At Legion, we believe it’s also about empowering frontline workers, increasing their engagement, and turning hourly jobs into good jobs. By providing value across the continuum […]

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Hour by Hour: Attracting and Retaining Employees and Their Managers

Changes in the market conditions and the expectations of Millennials and Gen Zers, who now make up 60% of the hourly workforce, require businesses to adopt new ways to attract and retain employees. Millennials and Gen Zers who grew up with the internet expect modern communication tools, gig-like flexibility, and the ability to complete transactions quickly and easily from their […]

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Forrester: The Total Economic Impact of WorkJam Digital Workplace

Forrester evaluated the Total Economic Impact of WorkJam’s Digital Workplace • Technology research reports• Advisory services• Technology analysis• Tech trends for businesses, consumers, and society as a whole Read more now!

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WorkJam Everywhere: Enable Frontline Orchestration Through Your Collaboration Platform

WorkJam Everywhere enables frontline employers to attach best-in-class capabilities to other platforms, bringing the frontline digital workplace to where the users are. Your organization can now benefit from the flexibility and choice of where and through which systems they would like to deliver WorkJam functionality to end-users. This includes varying delivery methods from region to region, business unit to business […]

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WHY DID THE #1 EMPLOYER AND BRAND IN AUSTRALIA NAME WORKJAM AS THEIR #1 VENDOR?

March 22, 2021 was a red-letter day for WorkJam, and Workforce Orchestration as a whole. That was the day that Woolworths Group, a Global Fortune 500 Company and the 24th largest Global Powers of Retail Brand, named WorkJam their Best Technology Solution of the fiscal year. What did it take to be named IT vendor of the year? Everything. Read […]

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How Organisations Can Reimagine Communication and Improve Employee Relationships

Many consumer-facing organizations think that their most important relationships are the ones they have with their customers, but this isn’t necessarily the case. Your most important relationships are the ones you have with your employees. While the need to forge strong ties with customers can’t be understated, the quality of those relationships largely depends on how happy and engaged your […]

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Improving the Customer Experience by Improving the Employee Experience: Total Workforce Orchestration

One of the largest retailers in the world and a Fortune 500 company, this enterprise has multiple divisions including grocery, liquor, and convenience and employs over 200,000 people–making it one of the biggest employers in the region. Their size offers their customers major advantages, such as competitive prices, easy access to goods, and impeccable customer service. However, being a large […]

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How Integrated Task Management Can Massively Improve Your Workforce Efficiency and Performance

Task management has — and will always be — an important part of workforce productivity. How much workers actually get done largely hinges on how organized and effective companies assign and manage tasks for their employees. This is why task management solutions continue to be prevalent in just about any consumer-facing industry (i.e., retail, hospitality, healthcare, etc.) Businesses need tools […]

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