What Your Employees Need to Keep Your Customers Happy

Just how happy are your employees? Do they enjoy their work? Do they often go above and beyond to ensure that your customers are happy? Perhaps more importantly, what do you do to maintain employee engagement? It’s not enough to assume a lack of complaints means you’re doing well. Increasing employee engagement is a crucial strategy for any business, particularly […]

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The Key to Building a Customer-Centric Team

Learn how combining UCaaS and CCaaS can turn you into a customer-obsessed business, reduce operational costs, and more. Together, a unified communications tool and contact center can spark engagement across all of your digital channels, giving your employees the tools they need to provide your customers the best possible experience.

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5 Proven Strategies for Controlling Shadow Spend

Learn how to banish shadow spend and regain control of corporate card spend. Across departments and locations, it can be difficult, if not impossible to track that money is getting spent as it should, especially when different payment methods are used. One of the most significant issues facing Controllers and AP teams is the rise of “Shadow Spend,” where employees […]

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AP in 2022: Expectations, Technology, Opportunity

Survey Report featuring original data & insights from finance professionals on what the future of AP looks like in 2022. The role of accounts payable is more strategic than ever. This report helps finance professionals identify core opportunities & challenges for AP functions in 2022 and beyond. Download the free report to get insights into:• What the strategic role of […]

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SANS 2021 Top New Attacks and Threat Report

Discover insights from SANS experts on recent breaches, emerging threats, and how to mitigate risks going forward. Read the report to learn: • Takeaways from the SolarWinds attack to ensure software integrity• How machine learning is changing modern detection techniques, and how to implement it securely• The evolution of ransomware techniques, and how they can be mitigated• Best practices for […]

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2021 Gartner® Magic Quadrant™ for Procure-to-Pay Suites

Coupa named a leader for the 6th time in a row! In the 2021 Magic Quadrant Report for Procure-to-Pay Suites, Gartner evaluated procure-to-pay (P2P) solutions from 12 different software vendors including Coupa, Oracle, SAP, JAGGAER, Ivalua, Basware, Zycus and more. Coupa placed furthest for completeness of vision and highest for ability to execute in the Leaders Quadrant. Coupa received this […]

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The 10 Things Your MDR Service Must Do

This guide highlights 10 tactical prescriptions when evaluating Managed Detection and Response (MDR) vendors for what a provider should be able to offer your business, and Rapid7’s approach to each.

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SANS 2021 Ransomware Detection and Incident Response Report

Ransomware is becoming more prevalent every day, making it important to get prepared now. Read this 2021 SANS report to explore a checklist for your security team and discover what your organization needs to do in order to prepare for a ransomware attack starting with these questions: • Has your organization considered how it will respond to a ransomware attack, […]

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