Governing identities and managing access can be challenging when digital assets are varied, and span the cloud and on-premises environments. Today’s solutions are making it easier to cope with diverse identity governance requirements across multiple systems and hosting scenarios. This paper looks at how security professionals are addressing identity governance in hybrid environments. Based on reviews of One Identity Manager […]

Having remote business capabilities is more essential now than ever before. When teams operate remotely, they tend to lose their interpersonal connections and the ability to tackle unified responsibilities within the company. Fortunately, RingCentral well equipped to assist customers with adapting to remote work environments by utilizing cloud capabilities to provide functional collaborative systems. Teams who are looking to ensure […]

90-seconds can feel like an eternity when you’re sitting on the phone waiting for help, or answering automated voice prompts, or even waiting for a response from an agent on live chat agent. So, the question is, what does that mean for your business and how can you handle hold time better in every part of your contact centre? This […]

IT modernization helps you get more from your current IT investments while freeing budget and time to prepare for the future. This e-book reviews key steps in your IT modernization journey and recommendations for getting started.

Standardizing your IT environment can help you increase flexibility and efficiency. This e-book reviews eight key considerations for implementing an effective standardized operating environment (SOE).

This IDC infographic highlights the cost advantages and business value of supported Red Hat solutions over unpaid open source infrastructure software.

This IDC executive summary shows the business value of Red Hat’s commercially supported infrastructure software versus free open source solutions.

Learn about the benefits of automating your security operations center with a unified platform.