Understanding the Difference Between ‘Equality’ and the ‘Equity’ in the Workplace

If you’ve made strides in supporting, promoting, and instilling best practices to achieve workplace equality, it’s time to take the next step in building equity across your organization and workforce. Download this brief to get 3 useful tips for making workplace equity your company’s driving force.

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It’s Your Time to Coach Remote Workers to Success

6 tips for ensuring your remote workforce stays productive and accountable.

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It’s Never Easy to Break Up: 4 Things to Keep in Mind to Ensure a Smooth Employee Exit Every Time

As a manager, if you’ve been put in the position of having to let employees go, you know just how hard this can be. As hard as this process may be, there are a few things you can put into practice not to ensure that every conversation goes as smoothly as possible. Start here.

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Learning Maturity Matters

What is the current state of organizational learning strategy and impact? It is one thing to know learning is essential, but something else entirely to enact it and strive for behavioral change across an organization. To get a read on the state of organizational learning, Cornerstone administered a study examining two aspects of an organizational learning environment: learning strategy and […]

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The Future of Customer Experience

The evolving customer experience landscape Laura’s bill arrived without warning, feeling heavier than usual. When she opened the envelope, she discovered why: her energy bill was at least double what it should have been. She stared at the number, trying to work out where here increased energy usage had come from.

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Unify Your Communications

A unified communications platform elevates employee productivity and experience while also boosting your customer experience. In this eBook, you’ll learn:• How a cloud business phone system can enhance your communication capabilities• The shortcomings of legacy, on-premises phone systems• The benefits of consolidating your communications into one streamlined solution Don’t miss out on this opportunity to learn how to optimize your […]

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Communication Matters: How Employee Empowerment Impacts Brand Experience

In order to stay profitable and relevant, successful retailers are focusing on customer experience (CX) to set them apart. They train employees to look beyond the walls of their department and become brand ambassadors, aware that everything they do on the job impacts CX. Since most shopping begins digitally and is often completed at a store location, they know seamless […]

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