Telehealth services are crucial in times of peak demand for healthcare services. How can you implement a telehealth program in your healthcare organization? This checklist describes the essential steps you need to take to get started with telehealth services.

Rule-based call routing allows your healthcare organization to meet the needs of existing patients as well as potential patients. But, how do you maximize the benefits of this technology? This free downloadable template offers you a model to build your own rule-based call routing for your facility.

Today, healthcare innovations abound. Yet, patients still experience long wait times or multiple call transfers when contacting their providers. Many providers haven’t adopted modern communications solutions, leading to frustrated patients and negative patient experiences. Those patient frustrations are addressable, though. Here are five winning strategies for successful, efficient, effective healthcare communications.

Don’t miss out on the opportunity to lower costs per patient visit, increase clinical workflow efficiency, and organically grow patient revenues. See how a cloud solution can help.

Data has become an essential element of many business models. Today, all organizations must use data, analytics, and machine learning to drive critical business decisions, including when to expand product offerings, how to introduce new revenue streams, where to automate manual processes, how to earn customer trust, and how to optimize interactions with customers and business partners. Read the IDG […]

The potential of data to drive business value and create opportunities is well recognized by organizations globally. However, breaking free from legacy systems and transitioning to modern ones requires overcoming several challenges. The MIT Sloan Management Review Executive Guide provides exclusive insights to help organizations meet these challenges as they transition to becoming modern data-driven enterprises. The guide discusses the […]

The results are in. Red Hat was evaluated by Forrester based on 29 criteria, and OpenShift received the highest scores among evaluated vendors in the Current Offering, Strategy and Market Presence, with the maximum possible score in both Strategy and Market Presence. Read The Forrester Wave™: Multicloud Container Development Platforms, Q3 2020 report.

Banks, payment providers, and insurers along with other financial service firms must comply with a range of increasingly strict security and privacy standards. Automation allows financial institutions to manage security and compliance more comprehensively and efficiently. Red Hat and Intel offer joint solutions combining infrastructure-as-code technologies. Use a DevSecComplianceOps approach to automate application building, testing, and deployment.