Discover the top 7 issues facing procurement professionals in 2023, how SAP can help you overcome them.

Companies need to have a long-term strategy and plan to weather whatever disruption comes next. In this paper, we share takeaways and propose four key actions based on the four trends in the IDC eBook sponsored by SAP, Secure the Future: Leveraging Today’s Insights for Tomorrow’s Supply Chain.

Your ServiceNow platform connects your enterprise IT with a unified platform—allowing you to deliver high-performing business services while increasing productivity and efficiency. But it doesn’t provide native visibility into mission-critical IBM Z and IBM i systems that run your business – leaving you with a blind spot. Download this eBook to learn how to capture Mainframe and IBM i log […]

You can’t maximize your ServiceNow investment, improve reliability, and create end-to-end enterprise visibility without including your mission critical IBM Z and IBM i environments. Download this eBook to learn how to extend the power of ServiceNow’s AIOps-driven Event Management to seamlessly access your mainframe and IBM i data – ensuring a true comprehensive view of all your IT resources to […]

Most business leaders today don’t need convincing about the power of artificial intelligence (AI). They are swayed by the promise of efficient and personalized interactions at every step of the customer journey. The Zendesk Customer Experience Trends Report 2022 shows that 57 percent of leaders plan to increase their AI investment by at least 25 percent over the next year. […]

When customers speak with companies, they want to do so with the same digital channels they use to communicate with friends and family. And they expect the experience to be effortless. This expectation is just one aspect of the digital disruption that is upending how legacy enterprise companies do business. The stakes for these companies have never been higher, particularly […]

If companies weren’t flexing their agility muscles before the pandemic, they certainly are now. In the past year, everything has changed about the way that larger firms do business. And while getting to the top is no easy task, staying there requires constant vigilance, a willingness to discard outdated tactics, and being at ease with the uncertainties that come with […]

Zendesk commissioned Forrester Consulting to construct a Total Economic Impact™ (TEI) framework through interviews with seven decision-makers at large enterprises using Zendesk, to identify the costs, benefits, flexibility, and risk factors associated with the software. Vimeo is a SaaS company at the forefront of the video industry, empowering video creators with the tools and technology they need to succeed with […]