Every large business was once a small business, and every small business begins the same way. One or two people have an inspiring idea. That idea becomes a dream. And then passion and hard work transform the dream into reality—and a thriving company. Although each small business has a unique story, all entrepreneurs face many of the same challenges on […]

By 2020, somewhere between 25 and 50 billion devices will be connected to the Internet; some estimates predict that this hyperconnected Internet of Things (IoT) will generate $2.3 trillion in revenue by the year 2025.  Now, in this HDI Research Brief, learn how the IoT will impact your support organization, and how to take advantage of critical opportunities for your […]

SSI, the sampling and research experts, recently surveyed a panel of IT decision makers that are either using GoToAssist or LogMeIn Rescue, what they learned may surprise you.  Read this snapshot report to see what the survey found.

SSI, the sampling and research experts, recently surveyed a panel of IT decision makers that are either using Bomgar or LogMeIn Rescue.   What they found may surprise you, as one solution clearly rises to the top of the satisfaction chart. This snapshot report shows you what the survey found.

SSI, the sampling and research experts, sent an online survey on remote support software to a panel of IT decision makers and influencers from across the US.   The organizations represent a broad range of industries, and are all using remote support solutions, including Bomgar, Citrix GoToAssist, LogMeIn Rescue, TeamViewer and others – to support employees and customers.  This snapshot […]

While you may think your business is mobile-friendly, a mobile-responsive website is simply not enough anymore. If you want to grow your small business, you must also focus on mobile sales, marketing, email and payment. In this webinar brief, Rieva Lesonsky explains: • Why mobile search is vital to business growth. • How mobile optimized emails impact consumer behavior. • […]

True business growth comes from more than acquisition; it’s sustained by keeping your customers happy and introducing them to complementary products. According to eMarketer, it costs 10 times more to acquire new customers than to sell to the ones you already have. Yet most marketers still focus their investment and activities primarily on driving acquisition. Today, more than ever, marketers […]

The new Definitive to Lead Nurturing is a completely rewritten Second Edition that introduces the latest lead nurturing ideas, methods and techniques. Lead nurturing has become an integral part of a successful marketing strategy—specifically when building relationships with potential buyers across multiple channels, even if they are not currently looking to purchase a product or service. Today’s potential buyers don’t […]