Looking to empower your employees, streamline team workflows, and elevate leadership insights? Discover how RingCentral’s AI solutions can improve productivity across personal, team, and leadership levels. Download the datasheet to explore: • Common challenges faced by employees, teams, and leaders. • Practical examples of how AI-powered tools solve these challenges. • Success stories, such as […]
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Stepping into the CFO role is both exciting and daunting. The first 30 days set the tone for long-term success – but with complex entities, global operations, and fragmented AP workflows, the challenges can feel overwhelming. That’s why we created Your First 30 Days as CFO: A Tactical Playbook. Inside, you’ll learn how to:• Diagnose […]
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Shift From Growth-at-All-Costs to Long-Term Profitability Today’s tech CFOs face tighter funding, lower valuations and higher pressure to stretch every dollar. In a volatile market, here’s how you can make the critical pivot from a growth-first mindset to a more long-term outlook. What’s at Stake?Investors prioritize companies with strong financial fundamentals. If you fail to […]
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Discover how RingCX helps you improve crucial contact center metrics and deliver better customer experiences. This eBook explores key performance indicators (KPIs) that drive business growth and customer satisfaction. Key takeaways:• Reduce average handle time (AHT) using intelligent routing, AI-powered agent assistance, and automated summaries• Increase first contact resolution (FCR) rates with AI-driven knowledge bases […]
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Excessive wait times can frustrate your customers and negatively affect your company’s success. Our comprehensive ebook reveals the hidden costs of long hold times and provides effective techniques to reduce customer waiting, improving both satisfaction and your business outcomes. Key takeaways:• long hold times increase negativity surrounding your brand, with 35% of customers sharing negative […]
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AI is reshaping customer service, offering new ways to enhance speed, efficiency, and personalization. Discover how AI can transform your contact center operations and elevate customer satisfaction in our latest ebook. Here’s what you’ll learn:• Automate routine tasks with intelligent virtual agents and chatbots, providing 24/7 instant responses and handling FAQs, potentially saving businesses $23 […]
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In today’s rapidly evolving construction landscape, contractors face unprecedented challenges managing the ever-growing volume of project data. As the industry increasingly digitizes, leading firms turn to innovative solutions to streamline operations, enhance collaboration, and gain a competitive edge. Egnyte, a purpose-built document management platform, has become a game-changer for many top contractors. Read the new […]
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New technology brings new opportunities. It also brings hype,”fear of missing out,” and disappointment. AI is proving to be no exception to this rule. So the questions that many of us are currently considering include “What is AI really?”, “Can it help us succeed?” and “Are we missing out?” Download this guide from author and […]
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Best Content Strategies: Content Syndication for Lead Generation Content Syndication is one of the most powerful strategies for expanding your audience reach, improving brand visibility, and generating quality leads. By distributing your content on third-party platforms, you expose your content to a wider audience, which can result in increased traffic and engagement. However, to maximize […]
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Faster response times mean happier customers Are your customers on hold too long? Nearly half of consumers find hold times unacceptable, and a quarter will leave your brand because of it. Our latest report reveals how companies are are affected by wait times and the impact on customer satisfaction. Read the report to get insights […]
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51% of contact center leaders have already integrated AI into customer interactions. Those leveraging AI for conversation analysis are seeing faster resolution times, improved customer satisfaction, and reduced agent burnout. Ready to learn more about how AI is transforming the contact center landscape? Download our full report to discover key trends, implementation strategies, and the […]
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