Why Fast-Growing Companies Leave QuickBooks and Adopt Cloud Financials to Accelerate Growth. This whitepaper covers many of the issues that growing companies using QuickBooks typically face, and why so many have decided to move to NetSuite—a modern, integrated, cloud-based solution that enables accelerated business growth. Case studies and quotes from those who have adopted NetSuite describe why enterprises have made […]

Selecting a live chat vendor can feel like evaluating dizzying lists of feature – each feature-set will help achieve a goal. But the challenge is to determine the features that will help you achieve your goals. Live chat can achieve many results, like driving sales conversions, reducing shopping cart abandonment, enhancing customer experience and improving operational efficiencies. Whether live chat […]

Today’s contact center operates in a volatile world with customers characterized by an increased use of connected things, decreased attention spans, and a universal expectation of an immediate response to their needs. As innovations in technology continue at breakneck speed and customer self-service functionalities become more sophisticated, we must take action to stay ahead of the curve. You must evolve […]

Shopping behavior is rapidly evolving — 47% report shopping on a tablet as a common activity. Successful businesses evolve their mobile strategies to take advantage of new technologies that let them reach the right customers, at the right time, with the right product. With capabilities like context-specific offers and “store mode,” marketers can help customers easily find the products they’re […]

Responsive web design is an integral part of customer engagement in our multi-device world. But the additional costs and resources can be hard to justify for budget holders demanding proof of ROI. Read Analyzing the Value of Responsive Design Can Be Messy, the June, 2014 Forrester Research, Inc. report, to learn how to: • Attribute your increased traffic, conversions, or […]

Increase your revenue, decrease your costs, reduce risk, and improve productivity with effective digital asset management (DAM). Download the Adobe-sponsored IDC InfoBrief Proving the Value of Digital Asset Management and the Adobe white paper 7 Trends Impacting How We Use Digital Assets to see how to use DAM to keep up with the constantly accelerating pace of digital business. Read […]

Productivity and efficiency have been the traditional indicators of business health and performance. But what about Creativity? Does it lead to more business success? In other words, do companies experience a Creative Dividend? Adobe asked Forrester Consulting for help to answer the question. A new study shows that companies that embrace creativity outperform rivals in revenue growth and market share. […]

Most companies are well aware of the risks bribery and corruption pose when operating in the global marketplace. However, with the potential for corruption, it’s imperative that organizations are ahead of the curve. As prosecutors continue to prioritize exposing corruption, it’s crucial that organizational leadership ensure compliance programs provide effective communication and training. Employee education through mandatory training is essential […]