Though smartphones, tablets, and other devices continue to dominate the spotlight, the real stars of the next phase of the enterprise mobility evolution will be mobile apps. To avoid future complications, enterprises will need to adopt a mobile application management (MAM) strategy that gives IT the oversight to safeguard corporate data and end users the freedom and flexibility to attain […]

As enterprises mobilize business processes, more and more sensitive data passes through and resides on mobile devices. The importance of mobile security is obvious, but getting a grip on it can be tough. If you have gaps in your approach to mobile security, you’re not alone – and there are enterprise mobility management (EMM) solutions designed to address each major […]

Unfortunately, today’s collaboration tools are designed with the desktop in mind and impose severe productivity and usability limitations on participants using smartphones or tablets. To maximize end-user productivity, enterprises need to adopt effective and affordable real-time collaboration solutions and services that provide team members with the same capabilities and experience from the road as from the desktop. This white paper […]

Lutron Electronics offers more than 17,000 energy-saving, wireless lighting and shade control products in more than 100 countries around the world. Learn how Lutron has provided simple, affordable IoT-connected home experiences to the consumer.

In this white paper, you’ll learn about how building a service management hub can free up IT to drive digital service innovation, and provide greater value to the business. Our five-step guide outlines how your organization can: • Improve the flow of information across IT and Customer Service teams • Benefit from the use of a common cloud platform • […]

IT is embracing this new world of consumerized technology with a focus on its own employees as internal customers. Explore how customer-first policies can make use of social, mobile and cloud technologies to give workers the freedom and flexibility they desire to drive company productivity.  

Analysts predict that soon, half of all new IT service desk tools will be adopted as cloud-based services. While shifting to an on-demand model can be a complex decision that requires organizations to carefully assess the potential impact on business operations, a growing number of companies are clearly finding the move worthwhile. This paper explores the reasons for the rapid […]

Consumerization of IT forces enterprises to rethink their approach to IT service delivery. What does consumerization really mean and why does it matter? Understand the basics to accurately identify the practical implications and benefits for your organization. This guide explores the realities of IT Consumerization to define challenges and opportunities. Learn best practices and get actionable recommendations.