For organizations where customer experience is key, customer collaboration is one of the best ways to build trusted relationships and improve customer loyalty.  Read this whitepaper to discover best practices that drive brand affinity, repeat business and increased loyalty, all while decreasing your overall customer service cost.

Remember getting your first box of LEGOS as a kid? How fun it was putting the pieces together, collaborating with your friends to create something new? Now, as an IT professional, assembling and maintaining a Lego-like collaboration infrastructure isn’t what you signed up for. Piecing together disparate systems of record for email, web meetings and other applications is about as […]

With its in-depth guidance and independent third-party vendor evaluations, Gartner’s Magic Quadrant market assessment can assist your organization in implementing an effective communication and collaboration solution. The full report covers 17 vendors, with specific information on their ability to execute and completeness of vision.

Don’t upgrade your CAD and engineering software without also considering a computer upgrade. Today’s advanced software demands the power of state-of-the-art, professional-grade workstations to optimize performance and productivity. But, how do you configure a new workstation to meet software demands? This buyer’s guide, sponsored by Lenovo® and Intel®, provides the answers, including: • Choosing best-in-breed hardware like Intel® Xeon® processors […]

Are you trying to determine the best platform for your next-generation design, analysis, and engineering activities? What are the features of a best-of-breed workstation? And which of these should be at the top of your list when outfitting the system that must support a demanding workflow? This checklist, sponsored by Lenovo® and Intel®, examines today’s technologies and arms you with […]

The do’s and don’ts of buying a workstation are always changing as new technologies come out that push the performance envelope. Are you feeling left behind? When can you tell that it’s time to upgrade your workstation? This do’s and don’ts guide, sponsored by Lenovo® and Intel®, tells you what you should look for and what to avoid when purchasing […]

If you’re relying on standard PCs to run complex CAD and engineering software, you’re undercutting user productivity and your company’s bottom line. Organizations face a choice between desktop PCs and workstations for running professional applications. Do you understand the benefits and drawbacks of each? This white paper, sponsored by Lenovo® and Intel®, explains the key reasons your organization should be […]

It’s the small guide to big ideas to improve your marketing automation expertise. More marketers are implementing marketing automation to maximize the value of their data, improve engagements, and effectively measure effectiveness. While automation technology also helps companies become more data-driven to improve accountability, it can be challenging to understand how to make the most of its functionality. The Marketing […]