Server virtualization is now being used for production workloads and traditional backup vendors are adding features to support this. On the other hand, solutions designed specifically for VM backup offer some key advantages over this approach. But, add image-based backup solutions to the mix, that do a bit of both, and things get very complicated. This research is designed for […]

Web analytics solutions have become an indispensable tool for e-commerce, but they typically only provide partial visibility into the actual customer experience. Download this paper to see how you can not only determine what’s happening on your web site, but why it’s happening. Insight into the why behind the what of online customer behavior enables line of business owners and […]

When it comes to managing application performance, the approaches that organizations take vary significantly based on how the data is being collected, types of metrics captured and how these solutions are deployed and managed. TRAC Research has recently surveyed more than 400 organizations worldwide on key areas of web and Application Performance Monitoring (APM). Discover what these approaches are the […]

This paper details the business impact, customer experience and user experience responses in a User Experience Management (UEM) survey conducted by ENTERPRISE MANAGEMENT ASSOCIATES®. Learn about the need for advanced real-time predictive analytics to capture information and advanced trending to capture hidden trends. Plus see recommendations for better dialogue between IT and business, and understanding end-user-customer behavior perspectives.    

Extensive research on User Experience Management (UEM) by ENTERPRISE MANAGEMENT ASSOCIATES® (EMA™) reveals that UEM is a multi-faceted requirement that includes performance management, business impact, end-user productivity, and even insights into application design and usage. This insightful white paper includes three interviews with Dell customers that underscore UEM’s diverse appeal, its essential values to IT, and Dell’s versatility in supporting […]

Get a CIO’s View of Application Performance Monitoring Time – and resources – are limited for your IT department. With less manpower, smaller budgets and higher expectations, forward thinking has become wishful thinking. How can IT become proactive and not reactive? In this white paper, see how application performance monitoring can elevate IT effectiveness to improve service delivery, resolve problems […]

This whitepaper introduces and describes StoreOnce software, next-generation deduplication technology from HP and Intel that allows for better management, higher performance, and more efficient data protection, while providing IT administrators with a cost-effective way to control unrelenting data growth.   Sponsored by HP & Intel    

Carbonite discusses the various steps taken to ensure the continual security and protection of customer data. Specifically, there are five areas of critical importance Carbonite focuses on – highly redundant disk drives, hardened data center facilities and best-in-class operations, specialized system monitoring software, world-class network security and encryption, and transparent access to your backup status. In this article, we explore […]