Operating System Selection Guide for IoT Devices

An Operating System (OS) is at the heart of IoT solutions. The Operating Systems that control IoT devices are not nearly the same as typical desktop operating systems, but instead are designed to work reliably based on specific IoT use case requirements. These embedded operating systems that are designed to perform under the constraints of limited memory and processing power […]

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11 Considerations When Updating to Windows 11 IoT

Windows 11 IoT Enterprise is the next evolution of Windows for IoT and offers many innovations focused on enhancing end-user experiences. Designed to support todays hybrid world, Windows 11 IoT is intended to be the most reliable, secure, connected, and performant Windows operating system ever. Many organizations are considering installing Windows 11 IoT on industrial application devices but remain unsure […]

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Top 3 Strategies for Avoiding Windows IoT Key Theft

The benefits and opportunities offered by IoT devices are unarguably staggering. As technology companies continue to develop and improve IoT devices, one challenge continues to persist: how to keep devices safe and secure. Such devices are increasingly unlikely to be in physically secure sites, which significantly increases the opportunities for malicious cyber-attacks. Even a slight misconfiguration or security overlook could […]

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2022 Guide to Leading an Agent-Centric Contact Center

A glance at the 2022 Contact Center Challenges and Priority Study by Contact Center Pipeline sums up the perfect storm faced by today’s contact center leader. 41% percent of respondents cited their biggest challenge as difficulty when hiring and recruiting, 23% noted an increased workload, and 19% said high attrition rates. Use the steps found in this eBook to turn […]

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RingCentral’s Unified Communications and Contact Center Solution

In a world where consumers have choice at their fingertips, building lifelong customer relationships isn’t easy. Read why investing in a complete communications solution is your first step to exceeding customer expectations at every touchpoint.

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Long Live Customer Service! Your Answer to Great Customer Experiences

Customers expect quick and easy service when they contact your company. Learn how to deliver great customer experiences and what to look for in a communications platform to support your customer service strategy in our latest eBook.

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Combination of Message, Video, Phone eBook

Why combining your messaging, video, and phones is key. This timely eBook details how to securely bring your messaging, video, and phones together and the must-haves you should require from any cloud communication provider you choose.

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Power of Voice Communications at Work

In an age of texts, emails, and instant message applications, you might think phone calls are dead and buried. Nothing could be further from the truth. Businesses of all sizes are relying more than ever on phones and voice communication to connect with employees, customers, vendors, and everyone in between. Read this guide to learn more.

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