You can use customer identity and access management solutions like Okta Customer Identity Cloud to register, authenticate, and provide customers with self-service. These solutions play a critical role in supporting engaging and safe digital customer journeys. But to realize these benefits, you’ll first have to select from a diverse set of vendors that vary by size, functionality, geography, and vertical […]
Read more ›Customer Support at Scale: The State of Tennessee x Zendesk:
Zendesk was awarded a three-year contract with the State of Tennessee–and we’re celebrating! This one-pager outlines wins from the State of TN and can be used in state and local sales plays. Key stats: CSAT increased 35% and the department saved $250K in fees with Zendesk
Read more ›8 Deployment Pattern Structures to Transform Your CI/CD
Good deployment patterns mean fast and repeatable pipelines. Great deployment patterns mean fast, repeatable and safe pipelines. Dive deep into deployment pattern structures to find which ones are best for your SDLC needs in our new ebook: 8 Deployment Pattern Structures to Transform your CI/CD. Download the ebook to learn:• What deployment patterns are and why you need them• The […]
Read more ›Creating an Exceptional Developer Experience
To say that good developers are in demand is an understatement, so naturally, making sure that your developers have the best possible experience working with your technology is a top priority. However, delivering that experience is easier said than done. Get a breakdown of what a truly exceptional developer experience looks like in our new ebook, “Create an Exceptional Developer […]
Read more ›Four Signs That You’re Outgrowing Bill.com for Accounts Payable
For many small businesses, Bill.com offers an adequate means to pay their supplier bills and maintain some lightweight bookkeeping. But what if your business is growing? Shouldn’t your accounts payable process grow with you? Here are the four most important signs that your business is outgrowing Bill.com.
Read more ›How End-to-End AP Automation Drives Efficiency and Business Growth
AP and finance staff spend more time dealing with invoices than on tasks that drive the business forward at many high-velocity businesses. Left unchecked, inefficient AP processes can stunt business growth. As a business grows, manual or paper-based AP processes can contribute to higher overhead, complicate cash forecasting and planning, contribute to team disgruntlement and turnover, and increase vulnerability to […]
Read more ›The Last Mile of Sage Intacct – Payables Transformation Strategies
Sage Intacct is critical for tracking finance and accounting. It functions as an essential record system that collects, stores, manages, and monitors vital business data. But for accounts payable (AP), Sage Intacct is more a map than a vehicle. Although Intacct excels at vendor and billing management, it does not govern the entire payables operation. It is still up to […]
Read more ›The Last Mile of NetSuite – Payables Transformation Strategies
NetSuite is critical for tracking finance and accounting. It functions as an important system of record that collects, stores, manages, and monitors essential business data. But for accounts payable (AP), NetSuite is more a map than a vehicle. ERPs are not designed for in-depth payables execution and process-heavy operations like payables, and as a result, AP is often backfilled with […]
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