Drive customer health, retain your base, and expand your existing customers-with Conversica AI Assistants for Customer Success Read the eBook to learn how Conversational AI:• Helps scale Customer Success teams• Autonomously motivates product adoption/ usage and promotes customer health• Helps retain and grow revenue from your existing base at scale High customer-to-account-manager ratios make it difficult to proactively address customer […]

The conversation about the US economy is all over the place—and the uncertainty is giving revenue teams a massive headache. If you’re in Marketing, Sales, or Customer Success, you’ve probably been living the reality for a few months now. Your discretionary spending is being cut and so is your customers’, headcount is frozen or even rightsized, pipeline is down, sales […]

Marketers are being forced to shift away from in-person events and trade shows in favor of virtual events. It can be difficult to calculate the ROI of a virtual event vs. an event you were live, in-person for, as the time to pipeline can be much longer without having a face-to-face conversation as a jumping off point. However, by driving […]

Hyper-Personalized, Two-Way Conversations at Scale Read this eBook to learn how Conversational AI scales:• How to better execute on established ABM strategies• ABM execution, leading to iconic customer experiences• Increased engagement rates• Critical high-quality pipeline generation• Accelerated deal cycles Marketers and Salespeople are always pursuing new ways to improve their ability to attract and convert revenue. One such improvement many […]

The new sales and marketing divide: It’s not what you think ABM is an essential weapon helping companies better target, engage, and ultimately close deals with best-fit, high-value accounts. But that’s only part of the equation. Unfortunately, ABM execution is lagging due to capacity limitations and an inability to scale personalized outreach. To explore the issue more deeply, Conversica commissioned […]

Champion Your Revenue Teams With Stellar ROI Read this eBook to learn how innovative companies are employing AI Assistants:• See how Conversica outperforms traditional nurture• Explore how other Marketing and Sales teams solved pain points with Conversation Automation• Check out astonishing returns on investment from Conversica AI Assistants Revenue teams are always looking to champion their technologies, processes, and people […]

Personalization is changing the retail landscape. But how can this powerful tool be realized in customer service? In the past, contact centers have used a one-size-fits-all approach. This made sense for the sheer size and scale of operations. But today, people expect more when interacting with their favorite brands. According to McKinsey, 71% of customers want personalization, and 76% get […]

Instant messaging, email and video played a big part in keeping employees connected through the pandemic. But recent research shows just how much businesses of all sizes still depend on voice communication. In fact, over half of 25 to 64-year-olds say they’ll use their voice devices more going forward. To prepare accordingly, it’s vital to consider how your voice systems […]