Critical Components to Achieving the Perfect Order
All businesses aspire to provide the ultimate omnichannel customer experience. Aspiring is easy, but achieving is difficult, with fulfillment often being the most challenging area to master. Delivering the perfect order requires a delicate balance of inventory visibility, routing logic and strategies for dealing with exceptions. Merchants that achieve the perfect order gain significant business value in the form of higher customer satisfaction, increased inventory turns, reduced fulfillment costs and increase customer service productivity.
