Delivering Innovative Customer Experience Requires Enterprisewide Agile Operations

in IT & Engineering, White Paper Research / by Red Hat /

In this report, IDC explains how to improve customer experiences by uniting back- and front-end using agile practices. IDC predicts that by 2024, 60% of investment in operational efficiency typically shift to investment in operational responsiveness to the market for services and customization. Adopting agile practices enterprise wide is a critical step for companies who wish to compete against the likes of Amazon, Alibaba, and Apple.

Complete the form for immediate access
Country*
Business Email*
Full Name*
Company Phone*
Job Title*
Do we have your consent to share your personal information with Red Hat? Red Hat may use your personal data to inform you about its products, services, and events. You may withdraw your consent at any time.
- Yes, notify me about products, services, and events
- No, do not notify me about products, services, and events
Review the Red Hat Privacy Statement

Tags: gf_row

Cookie	Duration	Description
cookielawinfo-checkbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Delivering Innovative Customer Experience Requires Enterprisewide Agile Operations

Complete the form for immediate access

Recent Posts