Financial Services Use Case: Next-Generation Customer 360° and Data Hubs

Financial Services Use Case: Next-Generation Customer 360° and Data Hubs

The key challenge for executive leadership is to efficiently aggregate customer data. This is the core driver behind strategic initiatives like customer 360°, customer data hubs (CDH), enterprise data hubs (EDH), customer data integration and customer data management.

In this use case, learn how financial services executives implement customer-360°and data-hub initiatives to help their institutions:
• Provide a holistic, real-time view of customer profiles and preferences.
• Work across all products, systems, devices and interaction channels.
• Deliver a consistent, personalized, context-specific and relevant experience.