Next-Generation Service: The Role of AI, IoT, and Automation in Contact Center Transformation

in Executive Management, IT & Engineering, White Paper Research / by Oracle /

Explore this exclusive report to discover:
• Consumer adoption of IoT and connected products
• How contact centers are responding to next-generation expectations of service
• How your contact center stacks up compared to industry averages

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Next-Generation Service: The Role of AI, IoT, and Automation in Contact Center Transformation

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