RingCentral ROI Case Study: Aim Bank

Aim Bank deployed RingCentral’s unified cloud communications system across 27 branch locations to replace a costly legacy multi-carrier PBX system that suffered outages that interrupted communications with customers. After modernizing its phone system with RingCentral, Aim Bank was able to offer a wider communication window to reach customers and improve satisfaction, save user time and increase productivity, and retire legacy PBX hardware and supporting infrastructure while gaining team messaging and video conferencing. It realized an ROI of 173 percent and recovered the cost of its investment within the first 5 months of deployment.