We looked at the total cost of ownership for Plume’s Consumer Experience Management (CEM) Platform to help Communications Service Providers understand the benefit of transforming from legacy solutions
Smart homes are no longer a technology of the future. They’re here today, enabled by a wide variety of devices and services that consumers are embracing in growing
Wi-Fi is the predominate way we connect to the Internet and access our mobile digital lives. Customer experience is directly proportional to the speed and reliability of the
In this report, IDC explains how to improve customer experiences by uniting back- and front-end using agile practices. IDC predicts that by 2024, 60% of investment in operational
Businesses seek to benefit from every customer interaction with a real-time personalized experience across their marketing, customer service, fraud, and business operations teams. At the heart of these
Digital transformation creates new possibilities for your business through innovative products and services, better ways of working, and nimble business models. Red Hat helps companies of all types
It is a question asked time and again by business leaders: Why are so many digital transformation efforts failing? In this e-book, we’ll explore how open transformation— the
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