How can you boost employee retention and drive business growth? By using a single talent development hub. Read this ebook to discover how you can make better informed talent decisions, reduce attrition, and increase employee satisfaction, using AI-driven skills and intelligence data. Start creating unforgettable career journeys for your employees.

How can you say YES to innovating faster AND scaling safely? By modernizing processes with automation, GenAI, and low-code apps. Read this guide to see how you can expand app development while minimizing costs and maintaining strong guardrails across your organization, with the ServiceNow® platform.

How can you overcome your biggest development challenges to unleash the full potential of your workforce? By harnessing the power of GenAI and low-code app development on the ServiceNow® platform. Read this ebook to learn how to drive productivity, close talent gaps, and lower costs, by revolutionizing low-code experiences at scale.

Discover how to unleash the power of generative AI Today, organizations are constantly striving to stay ahead of the competition, but maximizing developer productivity and efficiency while reducing development costs can be challenging. Generative AI (GenAI) offers a game-changing solution. In this ebook, you’ll learn why organizations that have implemented a dynamic, cloud-based enterprise platform are more quickly reaping the […]

This use case guide shows how ServiceNow® Field Service Management combines digital workflows, automation, and mobile apps with scheduling tools, asset management, knowledge articles to give field service teams the information they need to deliver exceptional customer service in the field.

To thrive in a cloud-centric world, providing seamless and scalable access to data no matter where it resides is critical. Find out how 3 companies moved from SAP Business Warehouse to SAP Datasphere without costly and unnecessary rework. You’ll also learn how to plan your own phased approach for a successful migration.

Our study focused on mature firms and customer-obsessed organizations, highlighting their strategic approaches to leveraging omnichannel strategies for sustainable growth. Here are a couple takeaways:• Personalization emerges as a key driver of successful customer communications, with a strong emphasis on tailored experiences.• While third-party channels remain popular, there is an opportunity to leverage first-party data sources like email and mobile […]

Historically, customer experience (CX) has been a responsibility of the marketing team to improve sales, service, and commerce. However, retail teams now recognize that a superior CX requires collaboration across all departments towards a common goal of customer obsession. This involves leveraging advanced technology and data, as well as having a knowledgeable gatekeeper with a holistic view to make actionable […]