Today’s leaders face a dual mandate: grow the business while reducing costs. At the same time, AI adoption and demographic shifts are transforming the global workforce. Research from Sapient Insights Group shows how organizations with long-term workforce planning can see improvements in innovation, customer retention, and profitability. In this report, you’ll see how the most […]
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As businesses of all sizes increasingly adopt hybrid or mobile work, teams that collaborate are often distributed around town—or around the globe. Although many organizations are relying on mobile devices to improve productivity and collaboration, project management teams often must juggle a broad range of tools, apps, and online services to perform all their work […]
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Looking to empower your employees, streamline team workflows, and elevate leadership insights? Discover how RingCentral’s AI solutions can improve productivity across personal, team, and leadership levels. Download the datasheet to explore: • Common challenges faced by employees, teams, and leaders. • Practical examples of how AI-powered tools solve these challenges. • Success stories, such as […]
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RingCentral Contact Center™ enables agents to communicate and collaborate across your organization in real time to resolve customer issues efficiently. With InView Performance Management, supervisors address many of the challenges of agent management, and your business will always be equipped to respond quickly to dynamic customer needs. Join Max Ball, Director of Product Marketing, to […]
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RingCentral was recognized once again as a Leader in the 2018 Gartner Magic Quadrant for Unified Communications as a Service (UCaaS) worldwide. This year RingCentral outpaced the market and is positioned furthest in the Leaders Quadrant for both completeness of vision and ability to execute. This achievement is testament to RingCentral’s dedication to serving customers […]
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Are you concerned about the advancement of AI and cloud technology and how they will impact your business communications? Or perhaps you’re looking for ways to get your business communications AI ready? If you answered yes to either of these, then save your spot at this webinar now. The hype surrounding AI and its imminent […]
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The cloud is changing the way we work. Disruptive technologies and business models are creating new opportunities to engage with co-workers, companies, and customers. However, workers are using an average of four communications apps each day, checking these 10 times an hour—leading to 32 days of productivity wasted each year. But the goal of the […]
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Agents drive over 2/3rds of the cost of a running a contact center, and they are the face of your company to your customers. Clearly, getting the best performance from your agents is critical to your success. In this webinar we will talk about the economic value of a proper workforce optimization strategy for your […]
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Cloud technologies have already dramatically reshaped how we all work and live. There’s no denying that businesses today are under tremendous pressure to keep up with the pace of change. The resulting disruptive technologies and business models are creating new opportunities to engage with co-workers, companies, and customers. However, the impact isn’t always positive. Workers […]
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RingCentral has been recognized as a leader for the fourth consecutive year. “RingCentral has successfully established itself as the leading UCaaS provider in the North American market. With a strong focus on technology innovation, upmarket and international expansion, channel enablement and technology partnerships, it is poised for continued growth and market success.” Want to learn […]
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The UC as a Service (UCaaS) Scorecard profiles, analyzes, and ranks leading hosted unified communications service providers in the U.S. and Canada. Service provider scores are based on criteria such as installed base of lines or seats, financial stability, market strategy, service development and support options. Service provider scores and data are displayed in charts […]
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